Public Utility Director: Baron Swafford

Address: Maryville Operations Center 332 Home Avenue Maryville, TN 37801

Business Hours:   7:30a.m. - 4:00p.m.

Contact Info: Office - 865-273-3326    
Fax - 865-273-3334
After Hours Emergency # - 865-983-8722

General Service Requests  - 273-3300

For New Service or Utility Bill Inquiries- 273-3456  

Department Mission Statement: Our mission is to provide our customers with prompt, high quality service resulting in a proud and respectable utility.  Our method is to have safe, knowledgeable, motivated and dedicated employees using teamwork and cooperation.  

Brief Description of Department: The Electric Department provides electrical service to customers in the city of Maryville and surrounding areas.  In providing this service, the department's 42 employees have installation and maintenance responsibility for 368 miles of electrical distribution line to over 20,000 customers.  Of these customers, app. 16,000 are residential, and the other 4,000 are commercial and industrial customers.  We operate and maintain 7 substations which are served by TVA and provide power to our system.  The electric department's fleet maintenance division services and maintains over 400 vehicles and equipment for the City of Maryville.