Utility Director: Baron Swafford
E-mail address: Bdswaff@ci.maryville.tn.us

Administrative Offices: 273-3304  (fax) 273-3334

CONTACT INFORMATION (area code 865)  
New Service / Disconnects / Billing Information                 273-3456 
Water Quality Control General Information                          273-3304 
 Emergency Service Weekdays (7:30 a.m. to 4:00 p.m.)   273-3300 
Emergency Service Afterhours / Weekends / Holidays     982-7990 
Engineering Offices                                                                 273-3304 
Water / Sewer Inspections -                                                   273-3304
 Pretreatment / Backflow Devices / Grease Traps             273-3304
 Underground Line Locates TN One Call -                         811 
 Water Filtration Plant                                                              982-7990 
 Wastewater Treatment Plant                                                983-7161  
 
Maryville Operation Center (business hours 7:30 a.m. - 4:00 p.m.)
332 Home Avenue 
Maryville, TN 37801

Interesting Statistics: 
Number of employees: 54
Number of water customers:14,819 
Number of sewer customers:13,017 
Miles of water lines: 282
Miles of sewer lines: 248

Department Mission Statement: 
It is our mission to serve our customers and to protect the environment by providing reliable and efficient clean drinking water and wastewater treatment services.

Brief description of department: 
The Water Quality Department consists of several different operating divisions which provide drinking water and wastewater treatment to residents of the City of Maryvile and portions of Blount County. These divisions include Administration, Engineering, Construction, Water Filtration Plant and Wastewater Treatment Plant.