MetaClinic - New Benefit Available NowThe City is proud to offer a brand new benefit to employees and dependents covered by the City's health plan - enrollment in the MetaClinic primary care plan.
MetaClinic is located on the 2nd floor of the East Tennessee Medical Group office on 266 Joule Street, Alcoa, TN.
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You still have the option of using the "Care Today Clinic" and other urgent care providers.
The Care Today Clinic is available after-hours, on weekends, and holidays (except for Thanksgiving and Christmas). There is a $15 co-pay, but the remainder of the cost of the visit is paid by insurance. If you need labs, xrays, or other services, those will be 80% paid by insurance. You will be responsible for the remainder. If you need to be seen right away, you can walk in anytime during the operating hours. |
Other Information
What does membership entitle me to?
As a member, you can come to the MetaClinic for all your primary care office visits, your lab work, and most of your generic medicines. Appointments are all exactly 20 or 40 minutes, so there is no waiting. Since you can get most of your meds and labs here, you save trips to the pharmacy and lab.
What if I already have a primary care doctor?
You now have two choices! You can switch to MetaClinic as your new team for primary care. MetaClinic will transfer your records for you. Or, you can stay with your primary care doctor and still take advantage of MetaClinic services whenever it is more convenient.
Schedule an appointment
The first step to use MetaClinic is to call 1-844-774-4325 to set up your account. You can do this when you need to schedule your first appointment, and if you have never been a patient at East Tennessee Medical Group or Blount Memorial, you'll be scheduled for a 40 minute appointment to have time to collect your medical history. After that, you can schedule your appointments online at mymetaclinic.com or call 1-844-774-4325. If you have been a patient of ETMG or BMH, you won't need the additional time for medical history.
Dependents
Anyone who is covered under the City's health plan can use MetaClinic.
As a member, you can come to the MetaClinic for all your primary care office visits, your lab work, and most of your generic medicines. Appointments are all exactly 20 or 40 minutes, so there is no waiting. Since you can get most of your meds and labs here, you save trips to the pharmacy and lab.
What if I already have a primary care doctor?
You now have two choices! You can switch to MetaClinic as your new team for primary care. MetaClinic will transfer your records for you. Or, you can stay with your primary care doctor and still take advantage of MetaClinic services whenever it is more convenient.
Schedule an appointment
The first step to use MetaClinic is to call 1-844-774-4325 to set up your account. You can do this when you need to schedule your first appointment, and if you have never been a patient at East Tennessee Medical Group or Blount Memorial, you'll be scheduled for a 40 minute appointment to have time to collect your medical history. After that, you can schedule your appointments online at mymetaclinic.com or call 1-844-774-4325. If you have been a patient of ETMG or BMH, you won't need the additional time for medical history.
Dependents
Anyone who is covered under the City's health plan can use MetaClinic.