City of Maryville offices and recycling centers will be closed on Monday, January 21 in observance of Martin Luther King Jr. Day. There will be no change in the residential trash pickup schedule.
City of Maryville Water and Sewer will have Madison Avenue closed all day today, Thursday, January 17 from 5th Street to 6th Street for sewer tap work. For more information, please contact the department at 273-3304.
City of Maryville Stormwater will close Merritt Road from US Highway 321 to Tuckaleechee Pike, January 15th from 8:30 a.m. to 3:00 p.m. The crew will be replacing the storm drain pipe under Merritt Road at Tuckaleechee Pike.
The City of Maryville has moved to a new billing procedure for both residential and commercial customers who require backflow prevention device inspections.
Previously, residential customers were billed a $55 one-time fee at the time of inspection.
Beginning January 1, the residential inspection fee will be $58 and will be billed over 12 months at $4.83 per month.
Commercial customers fees will also be split over 12 months. The monthly rates for commercial customers is dependent on the size of the device.
5/8 inch - 1 inch devices will be $9
1 1/4 inch - 2 inch devices will be $12.08
2 1/2 inch - 4 inch devices will be $18.16
4 1/2 inch - 6 inch devices will be $30.16
Over 6 inches will be $42.25
Residential customers who choose to disconnect their irrigation water service will still be charged the monthly fee due to the state-required annual inspection. If residential customers cut and cap the supply line going to the backflow prevention device, they can contact the water and sewer department to have the line inspected and remove the device from the account. This does not apply to commercial customers who are required to maintain backflow prevention devices.
Maryville Municipal Code requires residential irrigation devices to be installed with water service up to the number two shutoff valve of the backflow device on or before May 1 each year and remain in service until September 30 to allow for required annual inspections and tests. Devices that are not installed or in service at the time of inspection will require a return trip and re-inspection fee.
The backflow prevention program is one of the many ways we keep the city's water supply safe for all of our customers and we appreciate our backflow customers for their help in this effort. Please contact us at (865) 273-3304 with any questions or concerns.
Update: This work has been postponed. 1/10/19
The City of Maryville Stormwater Crew will close Merritt Road from US Highway 321 to Tuckaleechee Pike tomorrow, January 10th from 8:30 a.m. to 3:00 p.m. The crew will be replacing the storm drain pipe under Merritt Road at Tuckaleechee Pike.
Attention Utility Customers:
It has come to our attention that a number of our customers did not receive their latest utility bills. We are unsure of the reason for this delivery failure since our billing vendor confirmed delivery to the U.S. Postal Service’s Processing and Distribution Center in Knoxville.
We regret this inconvenience, and we are committed to working with every affected customer to assist with payments and questions. We would encourage any concerned customers to contact Customer Service at (865) 273-3456 for assistance and to check the status of their account. Customers should be aware that even without a bill, payments are due on time. We advise customers to call us if they haven’t received a bill a few days before the normal payment due date.
We will continue to follow up with our billing vendor to ensure future mailings are processed.
Maryville Electric and Customer Service
The City’s ongoing streambank stabilization project along the Greenway trail will resume the week of January 7 and is expected to continue for up to four weeks.
The repair work will span approximately 500 feet from the parking lot at Pearson Springs pavilion to the footbridge on the section of trail leading to Montgomery Lane. There will be fencing along the streambank, and construction equipment will be staged in a small section of the parking lot. While brief closures and restricted access may be required during the process, the greenway will remain open through this area during the project.
Stormwater Program Manager Dale Jayne said, “This final section of the project will complete the 2,200 feet section of the streambank along the greenway that began in 2017. It will fortify the land surrounding the creek and help keep sediment out of the creek, improving the aquatic environment. This will provide stability to the bank and ensure the greenway in this section is open to enjoy for many years to come.”
D.R. Phillips Contracting will perform the work under the supervision of Civil & Environmental Consultants, Inc., the designer and engineer for this project.
For information on the streambank stabilization project, Stormwater Program Manager Dale Jayne at 273-3512.
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