Located in the Maryville Operations Center
Business Hours | 7:30 a.m. - 4 p.m. | Monday - Friday
332 Home Avenue, Maryville, TN 37801 | Phone (865) 273-3322
Service Line Inventory Map (click here).
Business Hours | 7:30 a.m. - 4 p.m. | Monday - Friday
332 Home Avenue, Maryville, TN 37801 | Phone (865) 273-3322
Service Line Inventory Map (click here).
You’ve probably heard about the health hazards of lead paint in older homes, but did you know that many residential plumbing systems, especially those built before 1988, may contain lead components?
As part of the nationwide effort to remove potentially hazardous building materials from homes, schools and public places, the Environmental Protection Agency (EPA) recently finalized a rule requiring water utilities to replace all lead pipes, across the country, within the next decade. As an early benchmark in that process, cities must create and maintain an annual inventory of service line materials on both public and private property.
Most lines throughout Maryville’s service area have been verified to be lead-free. The replacement of lead components on city-side service lines began many years ago, and we are pleased to report that none remain in use today. However, under the new rule from the EPA, the City is now required to verify the materials used on customer-owned service lines, as well.
Most lines throughout Maryville’s service area have been verified to be lead-free. The replacement of lead components on city-side service lines began many years ago, and we are pleased to report that none remain in use today. However, under the new rule from the EPA, the City is now required to verify the materials used on customer-owned service lines, as well.
Source: https://www.epa.gov/ground-water-and-drinking-water/basic-information-about-lead-drinking-water
Each service line in the City of Maryville has two sides that are maintained separately; the system-owned side and the customer-owned side. The City of Maryville is responsible for maintaining the system-owned service line from the water main to the meter box. The property owner is responsible for maintaining the customer-owned service line from the meter box to the house.
Each service line in the City of Maryville has two sides that are maintained separately; the system-owned side and the customer-owned side. The City of Maryville is responsible for maintaining the system-owned service line from the water main to the meter box. The property owner is responsible for maintaining the customer-owned service line from the meter box to the house.
Source: https://lwwsd.org/projects/lead-service-line-inventory-project/
The City of Maryville's Service Line Inventory Map was created to document service line materials throughout the city. This effort included verifying service line materials through installation records, property build dates, and field inspections. The results are searchable by address.
If your location on the Service Line Inventory Map has an “unknown” service line material, indicated with a navy-colored dot on the customer-owned side, the City of Maryville is requesting your assistance with a visual inspection to identify the line’s material. You will find a how-to guide in the resources section below.
Please note that if your location’s material is identified on the inventory map, the data is accurate based on City records and there is no need for inspection. Each location is color-coded with the following categories:
The City of Maryville's Service Line Inventory Map was created to document service line materials throughout the city. This effort included verifying service line materials through installation records, property build dates, and field inspections. The results are searchable by address.
If your location on the Service Line Inventory Map has an “unknown” service line material, indicated with a navy-colored dot on the customer-owned side, the City of Maryville is requesting your assistance with a visual inspection to identify the line’s material. You will find a how-to guide in the resources section below.
Please note that if your location’s material is identified on the inventory map, the data is accurate based on City records and there is no need for inspection. Each location is color-coded with the following categories:
Resources:
Click here to view a guide on how to identify your service line material.
Report your service line material to have it added to the inventory map: bit.ly/MaryvilleLeadSurvey
The City of Maryville’s drinking water meets all Environmental Protection Agency (EPA) standards for lead under the Lead and Copper Rule. Lead is rarely found in source water. See our Water Quality Report here.
Click here to view a complete listing of certified labs in Tennessee that can test your water for lead.
Local laboratories found on the list are:
You also can find more information about lead in drinking water by calling EPA’s Safe Drinking Water Hotline at 800-426-4791.
If you have questions or concerns, please call 865-273-3322 or email [email protected].
Report your service line material to have it added to the inventory map: bit.ly/MaryvilleLeadSurvey
The City of Maryville’s drinking water meets all Environmental Protection Agency (EPA) standards for lead under the Lead and Copper Rule. Lead is rarely found in source water. See our Water Quality Report here.
Click here to view a complete listing of certified labs in Tennessee that can test your water for lead.
Local laboratories found on the list are:
- Microbac Laboratories: 865-977-1200
- Advanced Water Systems: 865-970-2225.
You also can find more information about lead in drinking water by calling EPA’s Safe Drinking Water Hotline at 800-426-4791.
If you have questions or concerns, please call 865-273-3322 or email [email protected].
Frequently asked questions:
Why did I receive a letter about lead & copper exposure risk?
The Environmental Protection Agency (EPA) is requiring all utilities nationwide to identify service line materials on both the utility and customer side. The customer side begins at the meter, near your property line. You received the notice because the service line on your property has not yet been inspected and the City cannot confirm that it is lead-free. You are asked to help identify the pipe material and report that information to the City. This is part of an ongoing effort to eliminate lead exposure in communities throughout the country. The letters were sent to homes that meet the criteria for the potential use of lead or copper materials during construction.
Is Maryville’s water safe to drink?
Yes, the City of Maryville is in compliance with the State of Tennessee and the EPA drinking water standards for lead monitoring. We sample and test throughout the distribution system on a recurring basis as required by the State and have no record of significant findings. Review the City’s water quality reports for more information.
Can you send someone out to identify my materials?
Currently, the City cannot do in-house inspections. This webpage gives step-by-step instructions on how to identify your service line material. If you’re unable to do the assessment yourself, you may consider hiring a local plumber to be sure your pipes are properly identified.
Why didn’t I receive the lead exposure notice, but my neighbor did?
If you did not receive the notice, your home or property location has been identified as one that does not contain a lead line. The map linked above shows locations where service line materials have and have not been identified.
Do I need to start boiling my water?
Please note, boiling water does not remove lead contaminants. If you are concerned about your pipe material, you may want to use a water filter certified to remove lead. Make sure any filter you use is properly installed and that your filter cartridge is replaced on time. Never run hot water through a water filter. Learn more.
Can I use a surface lead test kit to test my water?
No, surface lead kits are designed to identify the presence of lead in dry materials, such as painted wood, metal, vinyl and plastic toys, dust and soil, ceramics, etc. You can purchase a water test kit for lead, but please be sure it is certified. To obtain accurate results, there are approved sampling techniques and test method procedures that need to be followed. It is preferable to have samples analyzed by a certified laboratory. Learn more about water sampling.
How do I get my water tested?
The City is unable to assist with the testing of the water inside your home. There are two local laboratories that are prepared to handle that testing:
The EPA offers several tips to help lower the odds of lead exposure in your home.
If my pipes are identified as containing lead, what do I need to do next?
Submit your findings through the survey. Once submitted, the city will update the record and you will no longer receive future notices about this effort. Homeowners are responsible for the replacement of the service line on their property, but there are no rules, at this time, mandating immediate replacement. In the meantime, you will want to take protective steps, like those listed in the link above, to reduce exposure.
The Environmental Protection Agency (EPA) is requiring all utilities nationwide to identify service line materials on both the utility and customer side. The customer side begins at the meter, near your property line. You received the notice because the service line on your property has not yet been inspected and the City cannot confirm that it is lead-free. You are asked to help identify the pipe material and report that information to the City. This is part of an ongoing effort to eliminate lead exposure in communities throughout the country. The letters were sent to homes that meet the criteria for the potential use of lead or copper materials during construction.
Is Maryville’s water safe to drink?
Yes, the City of Maryville is in compliance with the State of Tennessee and the EPA drinking water standards for lead monitoring. We sample and test throughout the distribution system on a recurring basis as required by the State and have no record of significant findings. Review the City’s water quality reports for more information.
Can you send someone out to identify my materials?
Currently, the City cannot do in-house inspections. This webpage gives step-by-step instructions on how to identify your service line material. If you’re unable to do the assessment yourself, you may consider hiring a local plumber to be sure your pipes are properly identified.
Why didn’t I receive the lead exposure notice, but my neighbor did?
If you did not receive the notice, your home or property location has been identified as one that does not contain a lead line. The map linked above shows locations where service line materials have and have not been identified.
Do I need to start boiling my water?
Please note, boiling water does not remove lead contaminants. If you are concerned about your pipe material, you may want to use a water filter certified to remove lead. Make sure any filter you use is properly installed and that your filter cartridge is replaced on time. Never run hot water through a water filter. Learn more.
Can I use a surface lead test kit to test my water?
No, surface lead kits are designed to identify the presence of lead in dry materials, such as painted wood, metal, vinyl and plastic toys, dust and soil, ceramics, etc. You can purchase a water test kit for lead, but please be sure it is certified. To obtain accurate results, there are approved sampling techniques and test method procedures that need to be followed. It is preferable to have samples analyzed by a certified laboratory. Learn more about water sampling.
How do I get my water tested?
The City is unable to assist with the testing of the water inside your home. There are two local laboratories that are prepared to handle that testing:
- Microbac Laboratories: 865-977-1200
- Advanced Water Systems: 865-970-2225
The EPA offers several tips to help lower the odds of lead exposure in your home.
If my pipes are identified as containing lead, what do I need to do next?
Submit your findings through the survey. Once submitted, the city will update the record and you will no longer receive future notices about this effort. Homeowners are responsible for the replacement of the service line on their property, but there are no rules, at this time, mandating immediate replacement. In the meantime, you will want to take protective steps, like those listed in the link above, to reduce exposure.