​Thursday, January 23, 2025
This afternoon, the City of Maryville Water and Sewer Department is working to repair a water main break at Montgomery Lane and Scenic Drive. The homes, businesses, and schools in the area will be without water service until the repairs have been made. Drivers will need to plan an alternate route.   
 
For more information, contact the Water & Sewer Department at 865-273-3300.

Due to the extreme cold, and to help maintain reliable power supplies, the Tennessee Valley Authority (TVA) is requesting all customers voluntarily curtail any non-essential electric loads effective immediately today, January 21, 2025.

Tonight, our area is expected to experience some of the coldest temperatures this season, which will lead to higher energy demands. As part of the TVA’s Emergency Load Curtailment Program (ELCP), TVA is implementing Steps 10 and 20 which aims to proactively maintain a stable and reliable power grid during peak hours between 5 a.m. and 12 noon, as this week’s temperatures approach record setting lows.

This request includes reduced lighting during the day, adjusting thermostats when not home or in parts of the residence or business that is not routinely occupied, and unplugging devices or appliances not frequently used. Please be aware that these steps will likely be in effect on Wednesday, January 22, and possibly Thursday, January 23, as well.

Here are some tips on ways you can help: http://tva.me/cMoj50QqmEf

For more information, call the City of Maryville Electric department: (865) 273-3300. ​

City of Maryville Recycling Centers will be closed Saturday, January 11, 2025.

10 a.m. Saturday update: The main roads are in good shape, but secondary roads are still being managed. The process is slow, but crews continue to chisel away at all the City's streets.

11 p.m. update: EPW updated that it has finally stopped snowing, but progress on the main roads has been slow. Crews will work until 1 a.m. concentrating on the main roads. After a short rest, they'll return at 5 a.m. to continue the effort.

7 p.m. update: Engineering & Public Works updated that main roads will continue to be treated and they will now begin working the remainder of the city's secondary roads through the evening. They anticipate they will be at it for at least 6 hours. They report the salt is working well with current temperatures. 

3 p.m. Update: The phone lines for utility payments will close at 3 p.m. so that staff can get home safely. Public Works, Electric, and Water phone lines will remain open until 4 p.m. If you do not reach your intended department, and it is an emergency, please use the normal "after hours" numbers. www.maryvillegov.com/phone-numbers.html. Medical emergencies always call 911.

2 p.m. Update: Road conditions are rapidly worsening. City of Maryville employees in positions that are not critical to emergency and infrastructure response will be going home. Development Services phones will close at 2 p.m. ​

​Due to the expected winter weather and safety concerns associated with travel and icy conditions, City of Maryville offices will close at 1:00 p.m., Friday, January 10.

Other than in-person transactions, all services will continue as normal, along with emergency weather response. Utility payments can be made online at maryvillegov.com or by phone at 865-273-3456 until further notice.
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As you've heard before, if you don't have to travel, it's best to stay home. Responders will be grateful. Please be safe!