The City of Maryville’s third-party payment provider is updating the payment portal on June 9, 2025 which will require customers to re-enroll in auto pay.
Payments scheduled before June 9 will still be processed but payments after this date will not be processed until the customer has re-enrolled.
Doxim, the third-party provider, did not transfer password or payment information to the new payment portal to protect personal information.
To continue the convenience of online account monitoring and automatic payment, follow the link below. Customers can select "enroll now" to complete the process.
https://schedulepayment.com/Maryville
Enrollees will need their utility billing account number and the mailing address zip code available to complete the easy 3 step enrollment. The account number will be on text messages or email messages from previous payments.
Customers who use our Auto Draft option (done at the City with a voided check using the account and routing number) you will NOT need to re-enroll. If you would prefer to use this method (no fees are charged for this) please come by the City during business hours with a voided check to enroll.
For questions or more information, please email [email protected] or contact our Customer Service Department, 865-273-3456.
Payments scheduled before June 9 will still be processed but payments after this date will not be processed until the customer has re-enrolled.
Doxim, the third-party provider, did not transfer password or payment information to the new payment portal to protect personal information.
To continue the convenience of online account monitoring and automatic payment, follow the link below. Customers can select "enroll now" to complete the process.
https://schedulepayment.com/Maryville
Enrollees will need their utility billing account number and the mailing address zip code available to complete the easy 3 step enrollment. The account number will be on text messages or email messages from previous payments.
Customers who use our Auto Draft option (done at the City with a voided check using the account and routing number) you will NOT need to re-enroll. If you would prefer to use this method (no fees are charged for this) please come by the City during business hours with a voided check to enroll.
For questions or more information, please email [email protected] or contact our Customer Service Department, 865-273-3456.
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