Financial Services
Jill Ridings
Construction Account Specialist, Financial Services
Jill Ridings serves as a critical link between customers and the Electric Department, ensuring new and updated services are handled accurately and efficiently. While she is not technically a part of the electric utilities department, her daily collaboration and support are essential to providing timely electrical service to the community.
Jill manages an impressive workload with exceptional organization and attention to detail. Her accuracy and consistency help prevent delays and ensure customers receive clear and reliable responses regarding their service needs.
Her behind-the-scenes coordination directly supports both customers and field staff, translating requests into actionable steps. Through diligence, professionalism, and a strong sense of responsibility, Jill makes a lasting impact across multiple departments and plays a vital role in delivering dependable public service.
Construction Account Specialist, Financial Services
Jill Ridings serves as a critical link between customers and the Electric Department, ensuring new and updated services are handled accurately and efficiently. While she is not technically a part of the electric utilities department, her daily collaboration and support are essential to providing timely electrical service to the community.
Jill manages an impressive workload with exceptional organization and attention to detail. Her accuracy and consistency help prevent delays and ensure customers receive clear and reliable responses regarding their service needs.
Her behind-the-scenes coordination directly supports both customers and field staff, translating requests into actionable steps. Through diligence, professionalism, and a strong sense of responsibility, Jill makes a lasting impact across multiple departments and plays a vital role in delivering dependable public service.
Brian Forgione,
Warehouse Inventory Coordinator, Financial Services
Brian Forgione is a dependable and hardworking team member who consistently goes above and beyond to support others. He eagerly assists with research, inventory management, unloading, and stocking materials, always bringing a positive attitude to the task at hand.
His commitment to learning stands out. Brian actively expands his knowledge of materials and processes, helping prevent delays and ensuring reliable alternatives when supplies are unavailable.
Through preparation, initiative, and teamwork, Brian plays a vital role in maintaining efficient operations and supporting organizational success.
Warehouse Inventory Coordinator, Financial Services
Brian Forgione is a dependable and hardworking team member who consistently goes above and beyond to support others. He eagerly assists with research, inventory management, unloading, and stocking materials, always bringing a positive attitude to the task at hand.
His commitment to learning stands out. Brian actively expands his knowledge of materials and processes, helping prevent delays and ensuring reliable alternatives when supplies are unavailable.
Through preparation, initiative, and teamwork, Brian plays a vital role in maintaining efficient operations and supporting organizational success.
Sandra Ullman
Property Tax Specialist, Financial Services
Sandra Ullman exemplifies ownership, adaptability, and exceptional customer service in her role as Property Tax Specialist. She stepped into the position during the busiest part of tax season and quickly mastered new systems and processes with professionalism and determination.
Balancing multiple responsibilities, Sandra managed property tax duties while also supporting the Customer Service team and backfilling her previous role when needed. Her ability to investigate issues, identify solutions, and improve processes reflects her strong commitment to operational excellence.
Her calm and respectful approach builds trust with customers during what can be a confusing and stressful experience. Internally, her reliability strengthens departmental efficiency. Through versatility, dedication, and professionalism, Sandra makes an extraordinary difference every day.
Property Tax Specialist, Financial Services
Sandra Ullman exemplifies ownership, adaptability, and exceptional customer service in her role as Property Tax Specialist. She stepped into the position during the busiest part of tax season and quickly mastered new systems and processes with professionalism and determination.
Balancing multiple responsibilities, Sandra managed property tax duties while also supporting the Customer Service team and backfilling her previous role when needed. Her ability to investigate issues, identify solutions, and improve processes reflects her strong commitment to operational excellence.
Her calm and respectful approach builds trust with customers during what can be a confusing and stressful experience. Internally, her reliability strengthens departmental efficiency. Through versatility, dedication, and professionalism, Sandra makes an extraordinary difference every day.
Engineering and Public Works
Angie Luckie
Director of Public Services, Public Services
Angie Luckie exemplifies exceptional leadership through her dedication, experience, and unwavering commitment to public service. As Managing Director of Engineering and Public Works, Angie oversees multiple departments and consistently rises to the challenge of managing complex issues, often simultaneously and under significant pressure.
In many ways, Angie operates like a first responder, addressing urgent issues as they arise and guiding her teams through challenges with clarity and confidence. Her depth of experience allows her to assess situations quickly, consider all perspectives, and determine the best path forward in real time. One of Angie’s most impactful strengths is her willingness to talk through her decision‑making process, providing others with valuable insight into the judgment, knowledge, and perspective she has gained over decades of public service.
Angie is also a fierce advocate for her teams. She consistently ensures they have the support, resources, and trust needed to succeed, fostering a culture grounded in respect, confidence, and accountability across her departments.
Even beyond her demanding role, Angie remains deeply committed to serving the community through nonprofit involvement and continued engagement, even while on vacation. Angie truly represents the very best of public service, and those who work alongside her are better for it.
Director of Public Services, Public Services
Angie Luckie exemplifies exceptional leadership through her dedication, experience, and unwavering commitment to public service. As Managing Director of Engineering and Public Works, Angie oversees multiple departments and consistently rises to the challenge of managing complex issues, often simultaneously and under significant pressure.
In many ways, Angie operates like a first responder, addressing urgent issues as they arise and guiding her teams through challenges with clarity and confidence. Her depth of experience allows her to assess situations quickly, consider all perspectives, and determine the best path forward in real time. One of Angie’s most impactful strengths is her willingness to talk through her decision‑making process, providing others with valuable insight into the judgment, knowledge, and perspective she has gained over decades of public service.
Angie is also a fierce advocate for her teams. She consistently ensures they have the support, resources, and trust needed to succeed, fostering a culture grounded in respect, confidence, and accountability across her departments.
Even beyond her demanding role, Angie remains deeply committed to serving the community through nonprofit involvement and continued engagement, even while on vacation. Angie truly represents the very best of public service, and those who work alongside her are better for it.
Brian Boone
Engineering and Public Works Director
Brian Boone has a true servant’s heart, exemplifying dedication to public service since joining the City in 2005. His passion and leadership have shaped both infrastructure and people across the organization.
Countless employees began their City careers under Brian’s leadership, and his influence continues to reach well beyond his department.
Brian is known for innovative thinking, advocacy for beneficial ideas, and fostering strong connections through team-building initiatives. His leadership and commitment continue to enhance the City of Maryville for employees and residents alike.
Engineering and Public Works Director
Brian Boone has a true servant’s heart, exemplifying dedication to public service since joining the City in 2005. His passion and leadership have shaped both infrastructure and people across the organization.
Countless employees began their City careers under Brian’s leadership, and his influence continues to reach well beyond his department.
Brian is known for innovative thinking, advocacy for beneficial ideas, and fostering strong connections through team-building initiatives. His leadership and commitment continue to enhance the City of Maryville for employees and residents alike.
Sharon Smith
Civil Engineer, Engineering and Public Works
Sharon Smith makes a lasting impact through her leadership of the site plan review process, blending technical expertise with a strong commitment to public service. She approaches each project with a proactive, solution-oriented mindset, helping streamline reviews while maintaining high standards.
Her professionalism shines during site plan review meetings, where she consistently brings preparation, focus, and positivity. By remaining approachable and engaged, she fosters collaboration and helps both internal reviewers and developers navigate complex requirements with confidence.
Through improved clarity and efficiency, Sharon supports responsible development, long-term planning goals, and economic growth. Her consistency and dedication exemplify public service excellence.
Civil Engineer, Engineering and Public Works
Sharon Smith makes a lasting impact through her leadership of the site plan review process, blending technical expertise with a strong commitment to public service. She approaches each project with a proactive, solution-oriented mindset, helping streamline reviews while maintaining high standards.
Her professionalism shines during site plan review meetings, where she consistently brings preparation, focus, and positivity. By remaining approachable and engaged, she fosters collaboration and helps both internal reviewers and developers navigate complex requirements with confidence.
Through improved clarity and efficiency, Sharon supports responsible development, long-term planning goals, and economic growth. Her consistency and dedication exemplify public service excellence.
Matthew Stewart
Grounds Maintenance Crew Leader, Engineering and Public Works
Matthew Stewart brings exceptional attention to detail and pride to his role in Public Works. As the Grounds mowing crew leader, Matthew ensures City parks and roadways are maintained safely and professionally, often working in challenging environments involving hillsides, traffic, and public spaces.
A strong advocate for safety, he trains new hires on proper mower operation while setting a high standard for finished work that reflects care for the community. Beyond his daily duties, Matthew also supports seasonal projects, helping transform the City during the holidays. His dedication and genuine care for his coworkers make him an invaluable part of the team.
Grounds Maintenance Crew Leader, Engineering and Public Works
Matthew Stewart brings exceptional attention to detail and pride to his role in Public Works. As the Grounds mowing crew leader, Matthew ensures City parks and roadways are maintained safely and professionally, often working in challenging environments involving hillsides, traffic, and public spaces.
A strong advocate for safety, he trains new hires on proper mower operation while setting a high standard for finished work that reflects care for the community. Beyond his daily duties, Matthew also supports seasonal projects, helping transform the City during the holidays. His dedication and genuine care for his coworkers make him an invaluable part of the team.
Jana Brown
Stormwater Program Manager, Engineering and Public Works
Jana Brown exemplifies the very best of public service through exceptional leadership, technical expertise, and unwavering integrity. She oversees critical programs that protect water quality, reduce flood risks, and support responsible development.
Jana is widely respected for her thoughtful and thorough approach. Whether conducting detailed reviews or navigating complex regulations, she carefully considers both immediate impacts and broader interdepartmental processes.
She also consistently goes above and beyond, devoting countless additional hours supporting a large-scale citywide teambuilding initiative. Her efforts helped ensure the team building event’s success while strengthening internal collaboration.
Defined by kindness, empathy, and professionalism, Jana inspires confidence, strengthens teamwork, and exemplifies outstanding public service.
Stormwater Program Manager, Engineering and Public Works
Jana Brown exemplifies the very best of public service through exceptional leadership, technical expertise, and unwavering integrity. She oversees critical programs that protect water quality, reduce flood risks, and support responsible development.
Jana is widely respected for her thoughtful and thorough approach. Whether conducting detailed reviews or navigating complex regulations, she carefully considers both immediate impacts and broader interdepartmental processes.
She also consistently goes above and beyond, devoting countless additional hours supporting a large-scale citywide teambuilding initiative. Her efforts helped ensure the team building event’s success while strengthening internal collaboration.
Defined by kindness, empathy, and professionalism, Jana inspires confidence, strengthens teamwork, and exemplifies outstanding public service.
Donovan Day
Development Services Manager, Development Services
Donovan Day has made a tremendous impact through his steady leadership, patience, and genuine commitment to the growth of others. He is consistently helpful and approachable, taking the time to guide and support team members as they navigate both challenges and professional development.
Donovan’s mentorship has played a meaningful role in helping others succeed, offering thoughtful guidance rooted in experience, understanding, and encouragement. His calm presence and willingness to invest in people foster confidence and create an environment where growth is possible.
Through kindness, understanding, and servant leadership, Donovan makes a positive difference every day for his team and the City of Maryville, exemplifying the true spirit of public service.
Development Services Manager, Development Services
Donovan Day has made a tremendous impact through his steady leadership, patience, and genuine commitment to the growth of others. He is consistently helpful and approachable, taking the time to guide and support team members as they navigate both challenges and professional development.
Donovan’s mentorship has played a meaningful role in helping others succeed, offering thoughtful guidance rooted in experience, understanding, and encouragement. His calm presence and willingness to invest in people foster confidence and create an environment where growth is possible.
Through kindness, understanding, and servant leadership, Donovan makes a positive difference every day for his team and the City of Maryville, exemplifying the true spirit of public service.
Brian Gray
Heavy Equipment Operator, Engineering and Public Works
We are proud to recognize Brian Gray, a 30-year veteran of the City, for his outstanding service and dedication during Public Service Week. Throughout his career, Brian has worked in all three divisions of Public Works, demonstrating remarkable versatility, commitment, and pride in his work.
For the past five years, Brian has served as an operator of one of our residential automated garbage trucks, where his reliability and strong work ethic truly shine. He arrives early each day to inspect tires and fluids on the residential fleet, ensuring everything is ready for safe and efficient operation. During the colder months, Brian goes the extra mile by coming in early to start and warm up the trucks for his team.
Brian is also an invaluable presence at our recycling centers. Many residents recognize him as a familiar, dependable face on Saturday mornings—emptying containers, assisting customers, and ensuring the centers run smoothly.
Always willing to help wherever needed, Brian brings a positive attitude and a smile to every task. Beyond his dedication to the job, Brian is known for his incredible memory and genuine care for his coworkers—whether it’s recalling the score of last night’s football game, remembering birthdays and anniversaries, or even saving a colleague by reminding them of an upcoming wedding anniversary.
Brian Gray is an outstanding individual and a trusted, valued employee of Public Works and the City of Maryville. His years of service and daily commitment make a meaningful difference to both his coworkers and the community we serve.
Heavy Equipment Operator, Engineering and Public Works
We are proud to recognize Brian Gray, a 30-year veteran of the City, for his outstanding service and dedication during Public Service Week. Throughout his career, Brian has worked in all three divisions of Public Works, demonstrating remarkable versatility, commitment, and pride in his work.
For the past five years, Brian has served as an operator of one of our residential automated garbage trucks, where his reliability and strong work ethic truly shine. He arrives early each day to inspect tires and fluids on the residential fleet, ensuring everything is ready for safe and efficient operation. During the colder months, Brian goes the extra mile by coming in early to start and warm up the trucks for his team.
Brian is also an invaluable presence at our recycling centers. Many residents recognize him as a familiar, dependable face on Saturday mornings—emptying containers, assisting customers, and ensuring the centers run smoothly.
Always willing to help wherever needed, Brian brings a positive attitude and a smile to every task. Beyond his dedication to the job, Brian is known for his incredible memory and genuine care for his coworkers—whether it’s recalling the score of last night’s football game, remembering birthdays and anniversaries, or even saving a colleague by reminding them of an upcoming wedding anniversary.
Brian Gray is an outstanding individual and a trusted, valued employee of Public Works and the City of Maryville. His years of service and daily commitment make a meaningful difference to both his coworkers and the community we serve.
Public Utilities
Cory Dodson
GIS Technician, Public Utilities
Serving as the sole GIS resource for multiple utility departments, Cory Dodson has taken on an extraordinary level of responsibility with professionalism and consistency. Managing responsibilities that were previously distributed across multiple positions, he ensures critical data remains accurate despite constant daily changes.
Cory approaches his work quietly and diligently, understanding its importance to field crews, office staff, and service delivery. Though largely behind the scenes, his work supports informed decision-making and operational efficiency.
His patience, positive attitude, and steady work ethic during an extended period of increased workload demonstrate exceptional dedication and make a meaningful difference citywide.
GIS Technician, Public Utilities
Serving as the sole GIS resource for multiple utility departments, Cory Dodson has taken on an extraordinary level of responsibility with professionalism and consistency. Managing responsibilities that were previously distributed across multiple positions, he ensures critical data remains accurate despite constant daily changes.
Cory approaches his work quietly and diligently, understanding its importance to field crews, office staff, and service delivery. Though largely behind the scenes, his work supports informed decision-making and operational efficiency.
His patience, positive attitude, and steady work ethic during an extended period of increased workload demonstrate exceptional dedication and make a meaningful difference citywide.
Brad Poplin
Electric Distribution Engineer, Electric Department
Brad Poplin serves as a Distribution Engineer whose expertise and approachability make a meaningful difference every day. He supports customers, crews, substations, and fiber operations with professionalism and care.
Despite a demanding workload, Brad consistently takes time to assist others. His mentorship strengthens team confidence and overall success.
Through reliability and generosity, Brad exemplifies outstanding public service.
Electric Distribution Engineer, Electric Department
Brad Poplin serves as a Distribution Engineer whose expertise and approachability make a meaningful difference every day. He supports customers, crews, substations, and fiber operations with professionalism and care.
Despite a demanding workload, Brad consistently takes time to assist others. His mentorship strengthens team confidence and overall success.
Through reliability and generosity, Brad exemplifies outstanding public service.
Information Technology
Gavin Scruggs
Systems Operational Technology Administrator, IT Department
We would like to recognize Gavin Scruggs from the IT Department for his efforts on the Kiteworks project. Gavin implemented the system and ensured the deployment went smoothly throughout different departments. He took the time to meet individually with everyone, walking them through the platform and helping make them feel comfortable with the new application.
He also dug into the system to fully understand how it works, which allowed him to provide better support and answer questions along the way. This hands-on approach made a big difference during the rollout and helped teams feel supported throughout the process.
Gavin is proactive by nature and genuinely cares about his work and the people he supports. His willingness to take the extra time with users and make sure things were done right did not go unnoticed.
Systems Operational Technology Administrator, IT Department
We would like to recognize Gavin Scruggs from the IT Department for his efforts on the Kiteworks project. Gavin implemented the system and ensured the deployment went smoothly throughout different departments. He took the time to meet individually with everyone, walking them through the platform and helping make them feel comfortable with the new application.
He also dug into the system to fully understand how it works, which allowed him to provide better support and answer questions along the way. This hands-on approach made a big difference during the rollout and helped teams feel supported throughout the process.
Gavin is proactive by nature and genuinely cares about his work and the people he supports. His willingness to take the extra time with users and make sure things were done right did not go unnoticed.
Administration Services
Patty Feck
Benefits & Employee Programs Coordinator, Administrative Services
Patty Feck brings compassion and care to her role managing employee benefits. She serves as a trusted advocate for employees and retirees navigating complex benefit issues.
Her impact was evident when a retiree shared gratitude for her support during a serious health challenge. Patty took time to explain claims and reduce stress during a difficult period.
Through empathy, patience, and dedication, Patty makes a lasting difference in the lives of others.
Benefits & Employee Programs Coordinator, Administrative Services
Patty Feck brings compassion and care to her role managing employee benefits. She serves as a trusted advocate for employees and retirees navigating complex benefit issues.
Her impact was evident when a retiree shared gratitude for her support during a serious health challenge. Patty took time to explain claims and reduce stress during a difficult period.
Through empathy, patience, and dedication, Patty makes a lasting difference in the lives of others.
Mary Bristol
Multimedia Communications Specialist, Administrative Services
Mary Bristol is the creative force behind how the City communicates and connects with residents. Her work spans signage, photography, digital media, and community-focused designs.
She keeps residents informed through multiple platforms while enhancing community pride through seasonal displays and downtown visuals.
Mary’s creativity, professionalism, and positive spirit exemplify outstanding public service.
Multimedia Communications Specialist, Administrative Services
Mary Bristol is the creative force behind how the City communicates and connects with residents. Her work spans signage, photography, digital media, and community-focused designs.
She keeps residents informed through multiple platforms while enhancing community pride through seasonal displays and downtown visuals.
Mary’s creativity, professionalism, and positive spirit exemplify outstanding public service.
Denise Kirkwood
Recruiting and Retention Manager, Administrative Services
Denise Kirkwood represents the City of Maryville with professionalism and warmth as Recruiting and Retention Manager. She builds relationships with schools and community partners to attract top talent.
Her visibility, enthusiasm, and genuine connection—especially with local students—help prepare future professionals for success.
Thank you, Denise, for your dedication to community engagement and excellence in recruitment.
Recruiting and Retention Manager, Administrative Services
Denise Kirkwood represents the City of Maryville with professionalism and warmth as Recruiting and Retention Manager. She builds relationships with schools and community partners to attract top talent.
Her visibility, enthusiasm, and genuine connection—especially with local students—help prepare future professionals for success.
Thank you, Denise, for your dedication to community engagement and excellence in recruitment.
David Graves
Workplace Safety and Risk Manager, Administrative Services
David Graves plays a vital role in supporting employees and the public during challenging moments. Known for his calm demeanor and willingness to help, David approaches every situation with patience and respect. He consistently steps up when needed, helping bridge teams and ensure thoughtful solutions.
Thank you, David, for your steady presence, professionalism, and care for the City’s people.
Workplace Safety and Risk Manager, Administrative Services
David Graves plays a vital role in supporting employees and the public during challenging moments. Known for his calm demeanor and willingness to help, David approaches every situation with patience and respect. He consistently steps up when needed, helping bridge teams and ensure thoughtful solutions.
Thank you, David, for your steady presence, professionalism, and care for the City’s people.
Public Safety
Maryville Fire Department
Rob Woods
Lieutenant, Fire Department
Lieutenant Rob Woods has proudly served the department since 1996 and has built a career defined by professionalism, dedication, and dependability. In addition to his operational responsibilities, Rob plays a major role in overseeing water operations and serving as the liaison between the Fire Department and the Water Department.
His work ensures the City’s water system is properly maintained and emergency operations are supported effectively year after year. Rob’s commitment to doing things the right way, combined with his steady leadership, makes him a trusted and respected presence within the department.
Lieutenant, Fire Department
Lieutenant Rob Woods has proudly served the department since 1996 and has built a career defined by professionalism, dedication, and dependability. In addition to his operational responsibilities, Rob plays a major role in overseeing water operations and serving as the liaison between the Fire Department and the Water Department.
His work ensures the City’s water system is properly maintained and emergency operations are supported effectively year after year. Rob’s commitment to doing things the right way, combined with his steady leadership, makes him a trusted and respected presence within the department.
Ryan Spencer,
Firefighter Engineer, EMT and Field Training Officer, Fire Department
Ryan Spencer has served the department since 2019 and currently works as a Firefighter Engineer on B Shift. In addition to his engineering role, Ryan serves as a Field Training Officer and oversees all reserve training for the department.
He also manages the SCBA program and air pack maintenance—responsibilities that require significant attention to detail and time commitment. Ryan handles these duties with professionalism, dedication, and a consistently positive attitude. His willingness to go above and beyond makes a meaningful difference for both the department and the community.
Firefighter Engineer, EMT and Field Training Officer, Fire Department
Ryan Spencer has served the department since 2019 and currently works as a Firefighter Engineer on B Shift. In addition to his engineering role, Ryan serves as a Field Training Officer and oversees all reserve training for the department.
He also manages the SCBA program and air pack maintenance—responsibilities that require significant attention to detail and time commitment. Ryan handles these duties with professionalism, dedication, and a consistently positive attitude. His willingness to go above and beyond makes a meaningful difference for both the department and the community.
Chase Tilley
Firefighter Engineer, Paramedic, Fire Department
Chase Tilley continuously stands out through exceptional performance and dedication. Serving as an engineer, tower driver, and paramedic, he brings advanced technical rescue skills and a strong commitment to professional growth.
Though hired in 2021, Chase’s rapid progress, certifications, and work ethic have distinguished him among his peers. His dedication to excellence and continual improvement have made him a highly valuable member of the department.
Firefighter Engineer, Paramedic, Fire Department
Chase Tilley continuously stands out through exceptional performance and dedication. Serving as an engineer, tower driver, and paramedic, he brings advanced technical rescue skills and a strong commitment to professional growth.
Though hired in 2021, Chase’s rapid progress, certifications, and work ethic have distinguished him among his peers. His dedication to excellence and continual improvement have made him a highly valuable member of the department.
Noah Pounds
Firefighter Engineer, EMT, Fire Department
Noah Pounds consistently brings a strong work ethic and outstanding attitude to his role. After being hired in 2021, Noah balanced early military deployments and training obligations, returning each time ready to exceed expectations.
Despite time away, he has excelled in job knowledge, training, and performance, earning the respect of his peers and emerging as an informal leader. The City is grateful not only for Noah’s service to the community, but also for his service to our country and the example he sets every day.
Firefighter Engineer, EMT, Fire Department
Noah Pounds consistently brings a strong work ethic and outstanding attitude to his role. After being hired in 2021, Noah balanced early military deployments and training obligations, returning each time ready to exceed expectations.
Despite time away, he has excelled in job knowledge, training, and performance, earning the respect of his peers and emerging as an informal leader. The City is grateful not only for Noah’s service to the community, but also for his service to our country and the example he sets every day.
Brandon Riggs
Sergeant, Paramedic Field Training Officer, Fire Department
Sergeant Brandon Riggs is assigned to A Shift and serves as one of the department’s Field Training Officers. Known for his positive attitude and genuine care for others, Brandon is a respected leader across the organization.
He oversees the department’s emergency medical program, including training, guidelines, procedures, and medical readiness. From ensuring equipment and medications are stocked to preparing personnel for medical response, Brandon’s leadership and dedication help keep both employees and the public safe.
Sergeant, Paramedic Field Training Officer, Fire Department
Sergeant Brandon Riggs is assigned to A Shift and serves as one of the department’s Field Training Officers. Known for his positive attitude and genuine care for others, Brandon is a respected leader across the organization.
He oversees the department’s emergency medical program, including training, guidelines, procedures, and medical readiness. From ensuring equipment and medications are stocked to preparing personnel for medical response, Brandon’s leadership and dedication help keep both employees and the public safe.
Maryville Police Department
Johnny Newcomb
Police Officer, Maryville Police Department
Officer Johnny Newcomb is known for his friendly demeanor and consistently positive outlook. When asked how his day is going, his reply—“It’s a great day to be the police”—captures the attitude he brings to his work.
His energy and approachability have a positive impact on his shift, fellow officers, and the community he serves.
Police Officer, Maryville Police Department
Officer Johnny Newcomb is known for his friendly demeanor and consistently positive outlook. When asked how his day is going, his reply—“It’s a great day to be the police”—captures the attitude he brings to his work.
His energy and approachability have a positive impact on his shift, fellow officers, and the community he serves.
Greg Zales
Police Officer, Maryville Police Department
Though still relatively new to the City, Officer Greg Zales has quickly become a valued member of the Police Department. Known for his contagious smile and positive mental attitude, Greg brings energy and optimism to every shift.
He has voluntarily taken on additional responsibilities through assignments with SWAT and the Honor Guard, demonstrating initiative and commitment. Officer Zales’ enthusiasm and service‑oriented mindset make him a strong asset to the City.
Police Officer, Maryville Police Department
Though still relatively new to the City, Officer Greg Zales has quickly become a valued member of the Police Department. Known for his contagious smile and positive mental attitude, Greg brings energy and optimism to every shift.
He has voluntarily taken on additional responsibilities through assignments with SWAT and the Honor Guard, demonstrating initiative and commitment. Officer Zales’ enthusiasm and service‑oriented mindset make him a strong asset to the City.
Nathan Zirges
Police Corporal, Maryville Police Department
Recently, I responded to a call where Officer McKeel and Corporal Zirges were attempting to serve an Order of Protection. The situation had the potential to escalate quickly—the male involved had locked and barricaded himself inside a bedroom, and it was unclear whether he had access to weapons.
Corporal Zirges took the lead in communicating with the individual, calmly speaking with him through the closed door for an extended period of time. Relying on his crisis intervention training and his naturally patient demeanor, he was able to slowly build rapport and de‑escalate the situation.
Ultimately, the man came out peacefully, was served with the Order of Protection, and even made arrangements for someone to pick him up. By the end of the encounter, he was casually talking with Corporal Zirges, a clear sign of how effectively the situation had been handled.
What Corporal Zirges accomplished that day required real skill and professionalism. I have many more years of experience than he does, and I can honestly say I’m not sure I could have achieved the same outcome. His actions reflect a maturity and competency well beyond his years and are a credit to both him and the department.
Police Corporal, Maryville Police Department
Recently, I responded to a call where Officer McKeel and Corporal Zirges were attempting to serve an Order of Protection. The situation had the potential to escalate quickly—the male involved had locked and barricaded himself inside a bedroom, and it was unclear whether he had access to weapons.
Corporal Zirges took the lead in communicating with the individual, calmly speaking with him through the closed door for an extended period of time. Relying on his crisis intervention training and his naturally patient demeanor, he was able to slowly build rapport and de‑escalate the situation.
Ultimately, the man came out peacefully, was served with the Order of Protection, and even made arrangements for someone to pick him up. By the end of the encounter, he was casually talking with Corporal Zirges, a clear sign of how effectively the situation had been handled.
What Corporal Zirges accomplished that day required real skill and professionalism. I have many more years of experience than he does, and I can honestly say I’m not sure I could have achieved the same outcome. His actions reflect a maturity and competency well beyond his years and are a credit to both him and the department.
Brandon Carter
Police Officer, Maryville Police Department
Officer Brandon Carter exemplifies hard work and dedication in everything he does. He routinely leads his shift in productivity, consistently demonstrating a strong commitment to serving the community and supporting department goals.
Over the past year, Officer Carter has shown notable growth and maturity, earning the respect of his peers. His professionalism and work ethic have positioned him as someone others increasingly look to as a positive example.
Through consistency, accountability, and steady improvement, Officer Carter continues to make a meaningful contribution to the Police Department and the City of Maryville.
Police Officer, Maryville Police Department
Officer Brandon Carter exemplifies hard work and dedication in everything he does. He routinely leads his shift in productivity, consistently demonstrating a strong commitment to serving the community and supporting department goals.
Over the past year, Officer Carter has shown notable growth and maturity, earning the respect of his peers. His professionalism and work ethic have positioned him as someone others increasingly look to as a positive example.
Through consistency, accountability, and steady improvement, Officer Carter continues to make a meaningful contribution to the Police Department and the City of Maryville.
Jason Pesterfield
Police Corporal, Maryville Police Department
Officer Jason Pesterfield has been a steady and trusted presence with the City of Maryville for nearly 30 years. Known for his wisdom and calm demeanor, he brings reliability and perspective to every situation.
Officer Pesterfield is always willing to assist others, patiently helping coworkers learn and navigate the complexities of law enforcement. His supportive approach strengthens both the department and the individuals within it.
Through decades of dependable service, leadership, and mentorship, Officer Pesterfield has made a lasting impact on the Police Department, the City, and the community he serves.
Police Corporal, Maryville Police Department
Officer Jason Pesterfield has been a steady and trusted presence with the City of Maryville for nearly 30 years. Known for his wisdom and calm demeanor, he brings reliability and perspective to every situation.
Officer Pesterfield is always willing to assist others, patiently helping coworkers learn and navigate the complexities of law enforcement. His supportive approach strengthens both the department and the individuals within it.
Through decades of dependable service, leadership, and mentorship, Officer Pesterfield has made a lasting impact on the Police Department, the City, and the community he serves.
Buddy Hunt
Volunteer, Volunteer in Police Services (VIPS)
Volunteer in Police Services Officer Buddy Hunt has served the City of Maryville and its residents for more than 15 years. A familiar and welcome presence, Buddy visits the Police Department weekly to share encouragement and positivity.
Each December, he can also be counted on to proudly serve during the City’s Christmas Parade. Buddy’s joy in helping others and pride in being part of the Maryville Police Department reflect the very best of volunteerism and community service.
Volunteer, Volunteer in Police Services (VIPS)
Volunteer in Police Services Officer Buddy Hunt has served the City of Maryville and its residents for more than 15 years. A familiar and welcome presence, Buddy visits the Police Department weekly to share encouragement and positivity.
Each December, he can also be counted on to proudly serve during the City’s Christmas Parade. Buddy’s joy in helping others and pride in being part of the Maryville Police Department reflect the very best of volunteerism and community service.
Fleet
Scott Brown
Fleet Maintenance Superintendent, Fleet Maitenance
We are pleased to nominate our Fleet Superintendent, Scott Brown, for Public Service Recognition. Scott’s exceptional work ethic and steadfast behind‑the‑scenes dedication play a vital role in keeping the City of Maryville operating safely and efficiently. His commitment to excellence is evident in every aspect of his daily work and reflects his deep pride in serving the community.
Scott manages maintenance for 434 City assets and personally creates a comprehensive preventative maintenance schedule each month to ensure every vehicle is serviced exactly when due. This meticulous level of care helps guarantee that the City’s fleet remains dependable and safe for both employees and citizens. His attention to detail also extends to the purchasing process. Scott takes the time to understand the unique operational needs of each department and develops precise requisitions for vehicles and specialized equipment so teams have the right tools to do their jobs effectively.
Scott is relentless in getting vehicles back on the road, working diligently to return them to service quickly and often in better condition than when they arrived. He is also a fair, supportive leader who values teamwork and remains open to new ideas. Scott shows genuine care for his staff and demonstrates flexibility and compassion when personal or family needs arise. He consistently goes above and beyond, making him a true Public Service Standout.
Fleet Maintenance Superintendent, Fleet Maitenance
We are pleased to nominate our Fleet Superintendent, Scott Brown, for Public Service Recognition. Scott’s exceptional work ethic and steadfast behind‑the‑scenes dedication play a vital role in keeping the City of Maryville operating safely and efficiently. His commitment to excellence is evident in every aspect of his daily work and reflects his deep pride in serving the community.
Scott manages maintenance for 434 City assets and personally creates a comprehensive preventative maintenance schedule each month to ensure every vehicle is serviced exactly when due. This meticulous level of care helps guarantee that the City’s fleet remains dependable and safe for both employees and citizens. His attention to detail also extends to the purchasing process. Scott takes the time to understand the unique operational needs of each department and develops precise requisitions for vehicles and specialized equipment so teams have the right tools to do their jobs effectively.
Scott is relentless in getting vehicles back on the road, working diligently to return them to service quickly and often in better condition than when they arrived. He is also a fair, supportive leader who values teamwork and remains open to new ideas. Scott shows genuine care for his staff and demonstrates flexibility and compassion when personal or family needs arise. He consistently goes above and beyond, making him a true Public Service Standout.
Cody Martin
Vehicle and Equipment Mechanic, Fleet Maitenance
We are proud to nominate Cody Martin for Public Service Recognition. Cody joined our team two years ago, bringing valuable private‑sector experience. While the transition into public service can be challenging, Cody’s growth and contributions over the past years have been outstanding.
As our department expanded and welcomed two new team members, Cody stepped into an informal leadership role as our third most experienced mechanic. He embraced this responsibility with a strong work ethic and a dependable, “can‑do” attitude. Cody never hesitates to take on difficult or complex repairs and consistently meets challenges head‑on. In addition to his technical skill, he has shown significant growth in administrative responsibilities, ensuring his work orders are completed accurately and on time each day.
Cody’s willingness to step up when the team needed him most has made a meaningful impact behind the scenes. His dedication helps keep the City’s fleet on the road, directly supporting departmental success and community safety. Cody exemplifies teamwork, reliability, and service, truly embodying the belief that People Are the Key to Maryville’s success. He is a well‑deserving Public Service Standout.
Vehicle and Equipment Mechanic, Fleet Maitenance
We are proud to nominate Cody Martin for Public Service Recognition. Cody joined our team two years ago, bringing valuable private‑sector experience. While the transition into public service can be challenging, Cody’s growth and contributions over the past years have been outstanding.
As our department expanded and welcomed two new team members, Cody stepped into an informal leadership role as our third most experienced mechanic. He embraced this responsibility with a strong work ethic and a dependable, “can‑do” attitude. Cody never hesitates to take on difficult or complex repairs and consistently meets challenges head‑on. In addition to his technical skill, he has shown significant growth in administrative responsibilities, ensuring his work orders are completed accurately and on time each day.
Cody’s willingness to step up when the team needed him most has made a meaningful impact behind the scenes. His dedication helps keep the City’s fleet on the road, directly supporting departmental success and community safety. Cody exemplifies teamwork, reliability, and service, truly embodying the belief that People Are the Key to Maryville’s success. He is a well‑deserving Public Service Standout.
Parks and Rec
Leeann McKenzie,
Human Resources, Blount County Parks and Rec.
We are proud to recognize Leeann McKenzie from Parks and Recreation for her outstanding initiative, collaboration, and commitment to improving City processes.
When a better solution was needed for facility reservations, Leeann stepped in and built a new system within the Parks and Recreation platform, ensuring the process worked seamlessly for everyone involved. Her positive attitude, energy, and willingness to help made the experience a pleasure.
Thanks to Leeann’s dedication and problem-solving, the City successfully launched the new reservation process for the New Year, significantly reducing manual work and making it easier to manage the many facility reservations.
Parks and Recreation continues to be a wonderful partner across the organization, and we especially want to thank Leeann for her instrumental role in making this improvement possible.
Human Resources, Blount County Parks and Rec.
We are proud to recognize Leeann McKenzie from Parks and Recreation for her outstanding initiative, collaboration, and commitment to improving City processes.
When a better solution was needed for facility reservations, Leeann stepped in and built a new system within the Parks and Recreation platform, ensuring the process worked seamlessly for everyone involved. Her positive attitude, energy, and willingness to help made the experience a pleasure.
Thanks to Leeann’s dedication and problem-solving, the City successfully launched the new reservation process for the New Year, significantly reducing manual work and making it easier to manage the many facility reservations.
Parks and Recreation continues to be a wonderful partner across the organization, and we especially want to thank Leeann for her instrumental role in making this improvement possible.
Team Shout Outs
Electric Lineman Rodeo Team, Electric Department
Kevin Roulette, Lucas McCall, Golman Myers, Brently Riddle, Ian Callaway, Wyatt Snow, Aaron Inman, and Casey Ryding
The City of Maryville Electric Department Lineman Rodeo Team exemplifies skill, teamwork, and professional dedication through voluntary participation in the annual Tennessee Valley Lineman Rodeo. The Rodeo features competitions for apprentices, journeyman teams of three, individual linemen, and senior participants, and recognizes excellence in safety, technical skill, and industry knowledge. These dedicated team members proudly represent the City each year through their commitment to training and preparation for the competition, demonstrating professionalism and industry excellence. This team includes Kevin Roulette, Lucas McCall, Golman Myers, Brently Riddle, Ian Callaway, Wyatt Snow, Aaron Inman, and Casey Ryding.
The competition reinforces industry best practices and collaboration that carry over into daily operations. Knowledge, skills, and lessons gained through this experience directly benefit the Maryville community through enhanced service delivery, operational consistency, and a strong safety culture.
In recognition of their professionalism and dedication to excellence, the Lineman Rodeo Team deserves special appreciation. The City of Maryville proudly recognizes these employees for representing the Electric Department and the community with distinction.
Kevin Roulette, Lucas McCall, Golman Myers, Brently Riddle, Ian Callaway, Wyatt Snow, Aaron Inman, and Casey Ryding
The City of Maryville Electric Department Lineman Rodeo Team exemplifies skill, teamwork, and professional dedication through voluntary participation in the annual Tennessee Valley Lineman Rodeo. The Rodeo features competitions for apprentices, journeyman teams of three, individual linemen, and senior participants, and recognizes excellence in safety, technical skill, and industry knowledge. These dedicated team members proudly represent the City each year through their commitment to training and preparation for the competition, demonstrating professionalism and industry excellence. This team includes Kevin Roulette, Lucas McCall, Golman Myers, Brently Riddle, Ian Callaway, Wyatt Snow, Aaron Inman, and Casey Ryding.
The competition reinforces industry best practices and collaboration that carry over into daily operations. Knowledge, skills, and lessons gained through this experience directly benefit the Maryville community through enhanced service delivery, operational consistency, and a strong safety culture.
In recognition of their professionalism and dedication to excellence, the Lineman Rodeo Team deserves special appreciation. The City of Maryville proudly recognizes these employees for representing the Electric Department and the community with distinction.
Recognizing Gavin Scruggs and Patty Feck, A True Team Effort
Gavin Scruggs, Systems Operational Technology Administrator, IT Department
Patty Feck, Benefits and Employee Programs Coordinator, Administrative Services
Transitioning to MUNIS software presented challenges across the organization, and for Human Resources, one of the final challenges was benefits management. This effort required deep technical expertise, detailed benefits knowledge, persistence, and collaboration, and Gavin Scruggs and Patty Feck delivered on all fronts.
Working together on the mechanism that automatically sends medical, dental, and vision benefits information to the carriers so that everyone is continuously covered, Gavin and Patty navigated a steep learning curve. Both were new to the process, yet they partnered closely to build a solution that met vendor requirements and functioned seamlessly within MUNIS. The project involved extensive research, trial and error, coding challenges, and coordination with vendors.
Gavin’s technical expertise, curiosity, and determination were instrumental in developing and testing the complex demographic and coverage files, while Patty’s benefits knowledge, carrier relationships, and dedication ensured requirements were clearly understood and communicated. Together, they bridged the gap between IT systems and benefits administration.
Thanks to their teamwork, employees now have a single, streamlined platform through ESS, and HR no longer maintains duplicate systems. Their perseverance, teamwork, and positive attitude turned an incredibly difficult project into a successful outcome. This was a true example of cross‑department collaboration at its best.
Gavin Scruggs, Systems Operational Technology Administrator, IT Department
Patty Feck, Benefits and Employee Programs Coordinator, Administrative Services
Transitioning to MUNIS software presented challenges across the organization, and for Human Resources, one of the final challenges was benefits management. This effort required deep technical expertise, detailed benefits knowledge, persistence, and collaboration, and Gavin Scruggs and Patty Feck delivered on all fronts.
Working together on the mechanism that automatically sends medical, dental, and vision benefits information to the carriers so that everyone is continuously covered, Gavin and Patty navigated a steep learning curve. Both were new to the process, yet they partnered closely to build a solution that met vendor requirements and functioned seamlessly within MUNIS. The project involved extensive research, trial and error, coding challenges, and coordination with vendors.
Gavin’s technical expertise, curiosity, and determination were instrumental in developing and testing the complex demographic and coverage files, while Patty’s benefits knowledge, carrier relationships, and dedication ensured requirements were clearly understood and communicated. Together, they bridged the gap between IT systems and benefits administration.
Thanks to their teamwork, employees now have a single, streamlined platform through ESS, and HR no longer maintains duplicate systems. Their perseverance, teamwork, and positive attitude turned an incredibly difficult project into a successful outcome. This was a true example of cross‑department collaboration at its best.
City of Maryville Christmas Event Team
Mary Bristol, Sarah McCroskey, David Graves, Cristy West, Matthew Stewart and Brad Hurst
Representing Administration, Financial Services, and Engineering and Public Works
Bringing the City’s Christmas event to life is no small task, and it takes the dedication and collaboration of many employees working behind the scenes. From the moment the City begins transforming into a festive holiday destination, months of planning and coordination start to shine.
Mary Bristol and Sarah McCroskey have mastered the logistics of countless moving parts, working seamlessly together to coordinate and bring downtown to life for the tree lighting event. Their attention to detail and organization are key to the event’s success.
This celebration would not be possible without the leadership and support of David Graves, Cristy West, Matthew Stewart, and Brad Hurst, who played pivotal roles in coordinating décor logistics and ensuring every detail came together smoothly. The effort was further supported by numerous employees and volunteers who generously gave their time to make the event memorable for our community.
The City’s Christmas event is a wonderful example of what can be accomplished when talented individuals come together with a shared goal. Thank you all for helping make Maryville shine during the holiday season!
Mary Bristol, Sarah McCroskey, David Graves, Cristy West, Matthew Stewart and Brad Hurst
Representing Administration, Financial Services, and Engineering and Public Works
Bringing the City’s Christmas event to life is no small task, and it takes the dedication and collaboration of many employees working behind the scenes. From the moment the City begins transforming into a festive holiday destination, months of planning and coordination start to shine.
Mary Bristol and Sarah McCroskey have mastered the logistics of countless moving parts, working seamlessly together to coordinate and bring downtown to life for the tree lighting event. Their attention to detail and organization are key to the event’s success.
This celebration would not be possible without the leadership and support of David Graves, Cristy West, Matthew Stewart, and Brad Hurst, who played pivotal roles in coordinating décor logistics and ensuring every detail came together smoothly. The effort was further supported by numerous employees and volunteers who generously gave their time to make the event memorable for our community.
The City’s Christmas event is a wonderful example of what can be accomplished when talented individuals come together with a shared goal. Thank you all for helping make Maryville shine during the holiday season!
