NEW SERVICE: ONLINE EMAIL NOTIFICATION OF UTILITY BILL
Maryville Utilities now offers online notification that your bill is ready for electronic viewing each month. If you are interested in signing up, call Customer Service at 273-3456 or click here to contact us. Use the blank box to let us know you are requesting electronic billing. You will receive a confirmation and some further instructions on how to use this service. Please note that your due date could possibly change by signing up for email notification.
Customer Service Options Available for our Customers:
- NEW: Email Notification to View Monthly Bill
- Apply for new service
- Disconnect service
- Update your account
- View payment history for the past 12 months
- View usage history for the past 12 months
The Customer Service Portal has been experiencing problems in the past couple of months due to a recent upgrade. We think all issues have been resolved and regret any inconvenience this may have caused our customers. We appreciate your patience during this difficult time and request that if you ever encounter problems, please contact us at (865)273-3456.
Click Here to enter the Customer Service Property Tax Access portal
Utility Customer Service
Hours: 8 a.m.- 4:30 p.m., Monday-Friday
Phone: (865) 273-3456 Fax (865) 273-3490
Mailing Address: 412 W. Broadway Avenue, Maryville, TN 37801-4710
Service and Collection Supervisor: Ralph Goodson, Jr., firstname.lastname@example.org
Download Customer Service Policy
Download Current Electric Rate Charts
Download Water and Wastewater Rate Charts
OTHER OPTIONS OF PAYMENT
By Phone: 888-382-2262
Bank Draft is Maryville Utilities free automatic payment program. By having your utility bill automatically drafted from your bank or credit union account you can save:.
- Time and effort in bill paying.
- Money on postage, gas and check charges.
- Worry over misplaced bills and penalties.
SHARE THE WARMTH
In our community there are hundreds of families who will suffer from the cold each winter because they are not able to heat their homes. Many of them are elderly or handicapped; some have children who will share their suffering. SHARE THE WARMTH was designed to help with this problem. Customers of Maryville Utilities will be given the opportunity to contribute funds to assist their less fortunate neighbors. Please call 865-273-3462 or e-mail email@example.com to find out how you can contribute to, help those less fortunate stay warm this winter.