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Operations Center: At the Heart of City Operations
Every day, City employees work behind the scenes to provide the services residents rely on. From maintaining roads and providing waste collection services to delivering clean drinking water, treating wastewater, caring for public spaces, and providing reliable electric service, their work helps keep the City of Maryville running.
The Operations Center is the heart of these daily operations. Home to more than 175 employees from the Electric, Water & Sewer, and Public Works departments, it brings together the people, equipment, and resources that help power the services residents rely on every day. The original building, constructed in 1989, served the City for decades, but the workforce had outgrown the available space. "The work that happens at the Operations Center is what helps keep our city moving forward"
Built to Serve Maryville
In June 2026, a new facility opened to provide additional space for growing departmental needs. Designed to support the work of these teams, this facility provides dedicated workspaces, modern technology, meeting and training areas, and environments that encourage communication and coordination across departments.
Behind every maintained roadway, sanitation route, restored power outage, and repaired water line is a team of dedicated City employees working to support the community. Together, these teams help maintain the infrastructure and services residents rely on every day. |
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Operations Center Snapshot
The Operations Center serves as a hub for the people and resources that support City operations every day.
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Supporting City Operations
The Operations Center houses the departments and divisions responsible for many of the services residents
rely on every day.
rely on every day.
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Departments and Divisions
Street Maintenance
Maintaining streets, sidewalks and infrastructure that help residents travel safely throughout the city.
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Grounds Maintenance Caring for public grounds, collecting leaves, and maintaining the spaces residents enjoy every day. 65 Acres Parks Mowed Weekly (April-October) |
Sanitation
Providing sanitation services that keep neighborhoods clean and support public health.
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Water and Sewer
Delivering clean drinking water and dependable wastewater services to homes and businesses across Maryville.
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Electric
Delivering safe and reliable electric service to homes and businesses across the community.
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Fleet Maintenance Keeping City vehicles and equipment operating safely to support the services residents depend on every day. 500+ Vehicles and Pieces of Equipment Maintained |
A Long-Term Investment in Service
Designed for the future, the new facility provides additional workspace and essential resources to support daily operations.
The original Operations Center opened in the 1980s and continues to serve the City of Maryville today. As operational needs evolved, the building could no longer accommodate all employees, prompting City leaders to evaluate options for additional workspace.
Throughout the planning process, the City considered multiple alternatives, including renovating and expanding the existing facility. After reviewing construction costs, temporary relocation expenses, and long-term operational needs, the City determined that constructing a new facility would provide the greatest long-term value for the community.
The result is an expanded Operations Center designed to support City operations and serve the Maryville community for years to come.
Throughout the planning process, the City considered multiple alternatives, including renovating and expanding the existing facility. After reviewing construction costs, temporary relocation expenses, and long-term operational needs, the City determined that constructing a new facility would provide the greatest long-term value for the community.
The result is an expanded Operations Center designed to support City operations and serve the Maryville community for years to come.
Timeline of the Project
The new space for the Operations Center is the result of more than four years of planning, evaluation, design, and construction.
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2022
January 2022
The City of Maryville begins planning for the future of its Operations Center, including a master plan evaluating facility needs and potential building locations. June 2022 To address budget considerations, the City explores renovating and expanding the existing Operations Center as an alternative to new construction. |
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2023
August 2023
The City selects Johnson Architecture to provide design services for the renovation and expansion of the existing Operations Center facility. November 2023 The City hires Lawler-Wood to assist with project management and planning efforts. 2024
March 2024
Design work for the renovation and expansion of the existing Operations Center is completed. June 2024 Planning begins for temporary office space needed during construction of the renovation project. |
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A Look Back at the Operations Center
A time-lapse showcasing the construction of the new building for the Operations Center from groundbreaking to today.
Contact Us
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Phone Number
Central Number
865-273-3300 Electric Department Power Outage Number (865) 983-8722 General Service Requests (865) 273-3300 Water and Sewer Department (865) 273-3300 Public Works (865) 273-3302 |
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