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City of Maryville
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Located in the Maryville Municipal Building - Upper Level (Off W. Broadway Avenue)
Office Hours | 8 a.m. - 5 p.m. | Monday - Friday
400 W. Broadway Avenue | Maryville, TN 37801 | (865) 273-3425 Phone
Leslie Crawford, Human Resources Manager | (865) 273-3425 Phone | [email protected]
Office Hours | 8 a.m. - 5 p.m. | Monday - Friday
400 W. Broadway Avenue | Maryville, TN 37801 | (865) 273-3425 Phone
Leslie Crawford, Human Resources Manager | (865) 273-3425 Phone | [email protected]
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All applicants, please be advised:
A city of Maryville Employment Application must be completed for consideration. Applications are available on the upper level of the Maryville Municipal Center, 404 W. Broadway, Maryville, TN or can be downloaded by clicking on the button below. Please use the online application to apply for employment. You can drop off the application in our drop box on the upper level of the municipal building outside the entrance to Administration and Human Resources, mail or email the application. Applications are only accepted for open positions for which public notice has been made, except for positions in public safety. Nepotism Policy
Nepotism policy prohibits hiring members of the immediate family of a current City government service employee or a member of the Maryville City Council. An immediate family member includes spouse, child, parent, legal guardian, grandparent, grandchild, parents-in-law, children-in-law, step-family members, and foster family members. |
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Software Application / I.T. Support Specialist
About This Opportunity:
Performs complex technical work installing, maintaining, and supporting software applications and related systems. Responsibilities include providing Tier 2 support for key applications, including first-line support for Tyler Technologies applications, managing helpdesk tickets, setting up user accounts, assisting with documentation, and supporting budget planning and purchasing.
Essential Functions:
The following functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
What we offer: An excellent benefit package including health, dental and vision insurance, life insurance, retirement pension with Tennessee Consolidated Retirement System, Section 457 plan, Roth IRA, and 24- hour access to onsite fully equipped fitness center. Accrual of vacation and sick leave upon hire.
Closing Date: This position is open until filled.
To apply download the application above.
About This Opportunity:
Performs complex technical work installing, maintaining, and supporting software applications and related systems. Responsibilities include providing Tier 2 support for key applications, including first-line support for Tyler Technologies applications, managing helpdesk tickets, setting up user accounts, assisting with documentation, and supporting budget planning and purchasing.
Essential Functions:
The following functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
- Provides Tier 2 support for key applications, particularly Tyler Technologies applications, managing helpdesk tickets in the Jira system, troubleshooting issues remotely, and escalating as needed.
- Sets up and manages user accounts in Active Directory, Microsoft 365, and the phone system, ensuring proper access, security protocol adherence, and compliance with IT policies and standards.
- Monitors and participates in quarterly security training and simulations, promoting security awareness and ensuring compliance among users.
- Assists departments in creating and updating process documentation and IT documentation, identifying opportunities to improve and enhance.
- Provides basic training to end-users on applications and processes, promoting proper usage and minimizing recurring issues.
- Coordinates with vendors and external support for troubleshooting and software updates, as necessary.
- Assists with budget planning and purchasing by gathering information on software needs, licenses, and equipment; Assists in updating and managing the Jira Asset Management inventory system.
- Establishes and maintains positive and collaborative working relationships with other team members and users.
What we offer: An excellent benefit package including health, dental and vision insurance, life insurance, retirement pension with Tennessee Consolidated Retirement System, Section 457 plan, Roth IRA, and 24- hour access to onsite fully equipped fitness center. Accrual of vacation and sick leave upon hire.
Closing Date: This position is open until filled.
To apply download the application above.
IT Technician / Tier 1 Helpdesk
About This Opportunity:
The IT Technician / Tier 1 Helpdesk installs, maintains, and repairs computer systems while providing first-level support. This role involves troubleshooting technical issues and ensuring compliance with security standards.
Essential Functions:
The following functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The Tier 1 Helpdesk Technician serves as the first point of contact for all IT-related support requests, ensuring prompt and efficient resolution or escalation of technical issues to higher-tier support. This role supports end-users by troubleshooting software, hardware, and network-related problems while maintaining accurate records and documentation.
What we offer: An excellent benefit package including health, dental and vision insurance, life insurance, retirement pension with Tennessee Consolidated Retirement System, Section 457 plan, Roth IRA, and 24- hour access to onsite fully equipped fitness center. Accrual of vacation and sick leave upon hire.
Closing Date: This position is open until filled.
To apply download the application above.
About This Opportunity:
The IT Technician / Tier 1 Helpdesk installs, maintains, and repairs computer systems while providing first-level support. This role involves troubleshooting technical issues and ensuring compliance with security standards.
Essential Functions:
The following functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
- Installs, maintains and repairs personal computers, operating systems and software. Installs, updates and maintains programs. ·
- Builds, configures and installs PCs and printers.
- Connects PCs to the network.
- Troubleshoots and maintains hardware and software systems.
- Assists users in the program use of hardware and software.
- Complies with the privacy and security standards as outlined in the HIPAA compliance policies and procedures.
- Establishes and maintains positive and collaborative working relationships with other team members and users.
The Tier 1 Helpdesk Technician serves as the first point of contact for all IT-related support requests, ensuring prompt and efficient resolution or escalation of technical issues to higher-tier support. This role supports end-users by troubleshooting software, hardware, and network-related problems while maintaining accurate records and documentation.
What we offer: An excellent benefit package including health, dental and vision insurance, life insurance, retirement pension with Tennessee Consolidated Retirement System, Section 457 plan, Roth IRA, and 24- hour access to onsite fully equipped fitness center. Accrual of vacation and sick leave upon hire.
Closing Date: This position is open until filled.
To apply download the application above.
Operational/SQL Specialist
About This Opportunity:
Performs complex technical work supporting operational workflows, maintaining documentation, and providing reporting solutions for the City. Responsibilities include developing reports in SQL Server Reporting Services (SSRS), providing guidance on operational tools like Microsoft SharePoint and Excel, assisting with workflow improvements, and delivering user training.
Essential Functions:
The following functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
What we offer: An excellent benefit package including health, dental and vision insurance, life insurance, retirement pension with Tennessee Consolidated Retirement System, Section 457 plan, Roth IRA, and 24- hour access to onsite fully equipped fitness center. Accrual of vacation and sick leave upon hire.
Closing Date: This position is open until filled.
To apply download the application above.
About This Opportunity:
Performs complex technical work supporting operational workflows, maintaining documentation, and providing reporting solutions for the City. Responsibilities include developing reports in SQL Server Reporting Services (SSRS), providing guidance on operational tools like Microsoft SharePoint and Excel, assisting with workflow improvements, and delivering user training.
Essential Functions:
The following functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
- Develops and maintains SQL-based reports using SQL Server Reporting Services (SSRS) for Munis and other City systems, addressing departmental and organizational reporting needs.
- Provides technical support for operational workflows, assisting departments in optimizing processes and addressing technical questions.
- Guides departments in effectively using tools like Microsoft SharePoint, OneDrive, and Excel to improve productivity and storage management.
- Creates and maintains detailed documentation for workflows, processes, and reporting tools, ensuring accuracy and accessibility.
- Provides user training on operational systems, reporting tools, and workflows to improve efficiency and system adoption.
- Troubleshoots and resolves issues related to operational tools and reporting systems, collaborating with departments to meet specific needs.
- Coordinates with vendors and external resources to manage updates and enhancements to systems and reporting tools.
- Establishes and maintains positive and collaborative working relationships with team members, users, and external partners.
- Serves as a backup administrator for the Munis system, assisting with Munis helpdesk tickets.
What we offer: An excellent benefit package including health, dental and vision insurance, life insurance, retirement pension with Tennessee Consolidated Retirement System, Section 457 plan, Roth IRA, and 24- hour access to onsite fully equipped fitness center. Accrual of vacation and sick leave upon hire.
Closing Date: This position is open until filled.
To apply download the application above.
Electrical Inspector
About This Opportunity:
Performs intermediate skilled technical work performing electrical, building, plumbing or mechanical code inspections as assigned of residential, commercial, and industrial properties, enforcing various codes, regulations and the zoning ordinance, reviewing plans, maintaining records and files, preparing reports, and related work as apparent or assigned. Work is performed under the limited supervision of the Deputy Building Official.
Essential Functions:
What we offer: An excellent benefit package including health, dental and vision insurance, life insurance, retirement pension with Tennessee Consolidated Retirement System, Section 457 plan, Roth IRA, and 24- hour access to onsite fully equipped fitness center. Accrual of vacation and sick leave upon hire.
Closing Date: This position is open until filled.
To apply download the application above.
About This Opportunity:
Performs intermediate skilled technical work performing electrical, building, plumbing or mechanical code inspections as assigned of residential, commercial, and industrial properties, enforcing various codes, regulations and the zoning ordinance, reviewing plans, maintaining records and files, preparing reports, and related work as apparent or assigned. Work is performed under the limited supervision of the Deputy Building Official.
Essential Functions:
- Inspects residential and commercial buildings under construction, alteration or repair for compliance with codes; inspects existing buildings for code violations and structural deficiencies; patrols and inspects for building additions occurring without permits.
- Issues stop work orders and issues court citations on non-complying projects.
- Review and issues permits, answers technical questions from citizens, professionals, and others regarding code enforcement.
- Reviews building plans and specifications for compliance with codes and other technical requirements; coordinates with other City departments regarding permit approval.
- Coordinates with other City departments regarding permit approval; provides written and verbal communication with professionals.
- Maintains inspection records and results; prepares reports.
- Coordinates with other City departments and inspectors on approval for temporary and regular certificates of occupancy.
- Answers questions; provides information to architects, engineers, and contractors.
What we offer: An excellent benefit package including health, dental and vision insurance, life insurance, retirement pension with Tennessee Consolidated Retirement System, Section 457 plan, Roth IRA, and 24- hour access to onsite fully equipped fitness center. Accrual of vacation and sick leave upon hire.
Closing Date: This position is open until filled.
To apply download the application above.
GIS Programmer
About This Opportunity:
Maintains City of Maryville based maps, converts geographic information into digital data, evaluates programs and systems, analyzes data and related work as apparent or assigned.
Essential Functions:
What we offer: An excellent benefit package including health, dental and vision insurance, life insurance, retirement pension with Tennessee Consolidated Retirement System, Section 457 plan, Roth IRA, and 24- hour access to onsite fully equipped fitness center. Accrual of vacation and sick leave upon hire.
Closing Date: Open until filled. Initial review of applications upon receipt.
To apply download the application above.
About This Opportunity:
Maintains City of Maryville based maps, converts geographic information into digital data, evaluates programs and systems, analyzes data and related work as apparent or assigned.
Essential Functions:
- Constructs and maintains GIS applications by coordinating and utilizing information from users and with department head andsupervisor authorization.
- Communicates with users to identify various program and project needs; develops database tools and web technologies to develop web-based or mobile solutions; monitors and provides support to solution developed.
- Coordinates with users to analyze and evaluate systems and programming specifications; prepares logic flow charts or decision tables as guides to coding of the program.
- Develops tools to increase operational efficiency for desktop, web, and mobile users.
- Develops run scripts run as scheduled tasks that automate repetitive/complex tasks.
- Performs data analysis on spatial and tabular data to produce reports, maps, etc., as requested by management and user departments; maintains spatial databases.
- Assists non-GIS staff with integration and use of geospatial technology in performance of their duties.
- Assists with data and map requests from the public.
- Serves as project manager on a variety of geospatial projects
- Manages and maintains utility geodatabase in support of facility inventory, GASB34 accounting, systems modeling, data security and edit control.
- Works with department staff and other users in the utilization of GIS desktop software and mobile applications.
- Performs GPS field inventories to support creating and maintenance of GIS GeoDatabase.
- Cartographic design and production of maps, visuals, and other information products for print and web-based platforms.
What we offer: An excellent benefit package including health, dental and vision insurance, life insurance, retirement pension with Tennessee Consolidated Retirement System, Section 457 plan, Roth IRA, and 24- hour access to onsite fully equipped fitness center. Accrual of vacation and sick leave upon hire.
Closing Date: Open until filled. Initial review of applications upon receipt.
To apply download the application above.
