City of Maryville
City of Maryville, Tennessee
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Frequently Used Service Phone Numbers 

Emergency
​911
Police Non-Emergency Dispatch
865-983-3620
City Manager / City Council
865-​273-3401
Customer Service
865-273-3456
Pay a Bill 
Utility Bills, Taxes, Fees

​865-273-3456
Utility Service Hookups, Disconnects, Inquiries
865-273-3456

Report an Electric Outage 24/7
​865-983-8722
Report a Water Emergency
​During Business Hours
​865-273-3300

​After Business Hours
865-982-7990
Sanitation
​(Trash, Junk, Brush)

865-​273-3302

Animal Control
​Animal Shelter

​865-681-2241
Human Resources
865-273-3425
Reserve City Facilities (Pavilion)
​865-273-3407
Permits (Building & Codes)
865-273-3500
Permits (Parade, Assembly)
865-​273-3851
​
Permits (Burn, Alarm)
​865-273-3655
Codes Enforcement
​865-273-3508
Report Illegal Storm Drain Dumping
865-273-3512
Sanitation Santa
865-273-3302

Directory

Administration

Name
Number
City Manager
​Greg McClain
865-273-3401
Administrative Assistant
​Terri Caylor
865-273-3401
Assistant City Manager
​Roger Campbell
865-273-3401
City Council
Messages
865-273-3401
City Recorder
​Sherri Phillips
865-273-3452
Public Services Director
​Angie Luckie
865-273-3401
Administrative Services Director
​Public Information, Human Resources
Jane Groff
865-273-3406
Multimedia Communications Specialist
​Public Information
​Mary Bristol
865-273-3407
Pavilion Reservations
865-273-3407
GIS
Ray Boswell
865-273-3466

Development Services

Angie Luckie, Managing Director
865-273-3500
Administrative Assistant
Rachael Allmon
865-273-3500
Planning & Zoning
865-273-3500
Permits & Code Inspections
865-273-3500
Codes Enforcement
​Debbie Yarnell
865-273-3508
 Deputy Director
​Jordan Clark
865-273-3520
Land Development Administrator
Jillian Love
865-273-3502
Land Development Administrator
Mike Brusseau
865-273-3507

Engineering & Public Works

Name
Number
Brian Boone, Director
865-273-3500
Stormwater
865-273-3500
Sanitation
865-273-3302
Streets/ Drainage
865-273-3302
Grounds Maintenance
865-273-3302
Engineering & Traffic
865-273-3500
Report a Sign Problem
865-273-3302

Finance

Sherri Phillips, Director
865-273-3452
Customer Service
Ralph Goodson, Supervisor
865-273-3456
Purchasing
​David Morton
865-273-3455
City Recorder
​Sherri Phillips
865-273-3452
Business Licenses, Taxes
Jerry Barnes
865-273-3461
Financial Services Deputy Director 
Niki Freshour
865-273-3478

Human Resources

Name
Number
Leslie Crawford, Manager
865-273-3426
ADA Coordinator / Workplace Safety and Risk Manager
​David Graves
865-273-3430
Office - Information
865-273-3425
Patti Cox, Benefits
865-273-3427
Jane Groff, Director
865-273-3406

Police - Emergency call 911

Tony Crisp, Chief of Police
865-273-3700
Administration / Detectives
865-273-3700
Animal Control
865-681-2241
Court Clerk
865-273-3701
Crime Line
865-380-1388
Records Clerk
865-273-3702
Non Emergency Dispatch
865-983-3620
Crime Hotline
865-273-1388
Emergency
911
Abandoned Vehicles
865-273-3508

Fire - Emergency call 911

Tony Crisp, Fire Chief
865-273-3700
Administrative Assistant
Lieutenant / Inspector
​Sarah Harris
865-273-3650
Deputy Chief
Mike Caylor
865-273-3675
Admin Captain
Andrew Puckett
865-273-3610
Non Emergency Dispatch
865-983-3620
Burn Permit
865-273-3655
Stephen Talbott
​Fire Inspector
865-273-3615

Electric

Baron Swafford, Director
865-273-3300
Electric Outages - 24/7
​Automated Attendant
865-983-8722
Utilities Billing Information, New Service, Disconnection
​Customer Service
865-273-3456
Underground Line Locates
​One Call
811
Tree Trimming
865-273-3300
Electric Inspections
Tommy Dugan
865-273-3517

Water & Sewer

Baron Swafford, Director
865-273-3300
Emergency Water & Sewer Service
​Business Hours
865-273-3300
Emergency Water & Sewer Service
​After Hours
865-982-7990
Utilities Billing Information, New Service, Disconnection
​Customer Service
865-273-3456
Underground Line Locates
​One Call
811
Water Filtration Plant
865-982-7990
Wastewater Treatment Plant
865-983-7161
Water & Sewer Inspections, Pretreatment, Backflow Devices, Grease Traps
865-273-3300

Policy

The City of Maryville does not discriminate based on race, color or national origin in federal or state approved programs, pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d).
​

ADA Compliance
Privacy/ Refund Policy

    Contact Us

    Messages submitted through this site may be delayed. For quicker results please call 273-3900. Please include your home address and/or phone number in the comments section if you would like us to contact you regarding your comments. In the event of an Emergency, please call 911.
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Locations & Business Hours

Municipal Center Offices
400 West Broadway Avenue
Maryville, TN  37801 
8 a.m. - 5 p.m.*
865-273-3900

*Development Services, Engineering, and Administration departments are closed for lunch 12 p.m. - 1 p.m.

Customer Service Desk
400 West Broadway Avenue
Maryville, TN 37801 
8 a.m. - 4:30 p.m.
865-273-3456


Operations Center Offices
332 Home Avenue
Maryville, TN 37801
7:30 a.m. - 4 p.m.
865-273-3300



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The City of Maryville is committed to providing equal access to City facilities, programs, meetings and services and we do comply with the Americans with Disabilities Act of 1990. In order to assist individuals with disabilities who require accommodations for participation in or access to City programs, services, and/or meetings, the City requests that individuals make requests for these accommodations at least seventy-two (72) hours ahead of the scheduled program, service, and/or meeting. To make arrangements, contact the ADA Coordinator, at (865) 273-3430 or email at adainfo@maryville-tn.gov