Important Messages:
Get access to any of the employee services and benefits listed below by clicking on the tabs.
You can access these sites any time from home, your mobile phone, or at the City.
Retirement Sites
Retirement Savings Plans ICMA-RC (Client Services) 800-669-7400 Our Rep: Trey Sizemore 866-328-4671 (office 202-486-1572 (cell) [email protected] |
Former MUB employees'
retirement information 
Principal Financial 800-258-9041 Lorraine Downing - WealthPlan Advisors Office: 615-206-7794 Cell: 615-714-3686 [email protected] |
Social Security Administration Site Retirement Benefits Information |
Welcome to the Employee Portal
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The new employee portal (ESS) contains documents and pay statements dated 9/14/2023 and after. After logging in, go to the upper right hand corner of any ESS page and click on the Resources Menu icon (looks like a piece of paper). A drop down menu will appear with links to the documents you may need.
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Sign into the old employee portal on a City computer to get access to your online pay statements, W2s, and other documents dated 9/14/2023 and before.
For assistance, call the HelpDesk at 273-3550 |
OptumRx
The City is switching pharmacy providers from Express Scripts to OptumRx. The new plan will begin January 1, 2020.
Meetings will be held November 11 - 18. Download a copy of the meeting overview here.
Highlights of the Switch
New UMR ID cards will be mailed to your home address at the end of December.
Co-pays remain the same.
90 day supply for one co-pay remains the same.
Access the OptumRx portal through the UMR.com website. Check order status, manage prescriptions and additional tools available.
Actions you need to take:
Ask your physician to provide a new 90 day prescription for each medication to OptumRx.
Your doctor may require an in-person visit before writing a new prescription. Be sure to allow enough time before January 1 to make your appointment.
Your doctor may send an electronic prescription to OptumRx. If you are given a paper prescription, you will need to download this Home Delivery Order Form to order new prescriptions.
Specialty Medications Information - very specialized, usually expensive medications. If you are on a specialty drug, you know that it is. These drugs will be transferred from Accredo (ESI) to Briova (Optum RX) specialty drug company. Employees will receive information closer to January 1.
2020 OptumRx Select Formulary List
OptumRx Web Portal Guide
Meetings will be held November 11 - 18. Download a copy of the meeting overview here.
Highlights of the Switch
New UMR ID cards will be mailed to your home address at the end of December.
Co-pays remain the same.
90 day supply for one co-pay remains the same.
Access the OptumRx portal through the UMR.com website. Check order status, manage prescriptions and additional tools available.
Actions you need to take:
Ask your physician to provide a new 90 day prescription for each medication to OptumRx.
Your doctor may require an in-person visit before writing a new prescription. Be sure to allow enough time before January 1 to make your appointment.
Your doctor may send an electronic prescription to OptumRx. If you are given a paper prescription, you will need to download this Home Delivery Order Form to order new prescriptions.
Specialty Medications Information - very specialized, usually expensive medications. If you are on a specialty drug, you know that it is. These drugs will be transferred from Accredo (ESI) to Briova (Optum RX) specialty drug company. Employees will receive information closer to January 1.
2020 OptumRx Select Formulary List
OptumRx Web Portal Guide
Health, Vision & Dental Sites
Health Benefit Summary Plan Description
United Healthcare - UMR Health Insurance Website |
Delta Dental Benefits Information Sheet
Click here to register: When you register, your Member ID is your social security number. After you register, you may have to close everything out and go to a new browser in order to remove the register screen. |
Internal Job Announcements and Application
Procedure for Applying to Internal Job Announcements (click here)
Internal Job Application (click here)
Please fill out, print and sign. Have your Managing Director sign if you've been in your current position for less than a year and bring your application to Human Resources by posted Closing Date.
Internal Job Application (click here)
Please fill out, print and sign. Have your Managing Director sign if you've been in your current position for less than a year and bring your application to Human Resources by posted Closing Date.
Downtown Brand Introduction Video
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Employee Directory Updated July 2023
(click on the photo below, login to the Employee Portal, click on the Documents tab.)
(click on the photo below, login to the Employee Portal, click on the Documents tab.)
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Request a change to your information in the Employee Directory with this form (click here).
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2022 W-4 Forms Issued by IRS
2022 W-4 forms are available from the IRS. Employees with a W-4 on file do not have to submit a new form. However, due to the changes in tax structure, it is advisable to review your tax obligation and be sure you are withholding the right amount. If you wish to review your tax withholding amount, please contact HR for more information.
2022 W-4 forms are available from the IRS. Employees with a W-4 on file do not have to submit a new form. However, due to the changes in tax structure, it is advisable to review your tax obligation and be sure you are withholding the right amount. If you wish to review your tax withholding amount, please contact HR for more information.
Miscellaneous Information
Got your COVID-19 Vaccine? Let us know here.
Because of the structure of the City's internal firewall, some of the links on our website do not work on internal computers. These include the Electric Outage Map and the Utilities Payment Portal. The links below are the internal links for those addresses so they can be accessed on City computers.
Utlities Payment Portal (From City Network) - If you need to access the utilities payment portal from a City computer, click here.
Because of the structure of the City's internal firewall, some of the links on our website do not work on internal computers. These include the Electric Outage Map and the Utilities Payment Portal. The links below are the internal links for those addresses so they can be accessed on City computers.
Electric Outage Map (From City Network) - If you need to access the Electric Outage Management Map from a City computer, click here.
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2024 City of Maryville Holidays
New Year’s Day - Monday, January 1 Martin Luther King Jr. Day - Monday, January 15 Good Friday - Friday, March 29 Memorial Day - Monday, May 27 Independence Day - Thursday, July 4 Labor Day - Monday, September 2 Thanksgiving Day - Thursday, November 28 The day after Thanksgiving - Friday, November 29 Christmas Eve - Tuesday, December 24 Christmas - Wednesday, December 25 |
2025 City of Maryville Holidays
New Year’s Day - Wednesday, January 1 Martin Luther King Jr. Day - Monday, January 20 President’s Day – Monday, February 17 Good Friday - Friday, April 18 Memorial Day - Monday, May 26 Independence Day - Friday, July 4 Labor Day - Monday, September 1 Thanksgiving Day - Thursday, November 27 The day after Thanksgiving - Friday, November 28 Christmas - Thursday, December 25 Day after Christmas - Friday, December 26 |
Caught in Service Archives
From time to time, we dig around and find fun pictures of our coworkers serving the community and each other. Here's the latest...
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