Get access to any of the employee services and benefits listed below by clicking on the tabs.
You can access these sites any time from home, your mobile phone, or at the City.
Retirement Sites
Retirement Savings Plans ICMA-RC (Client Services) 800-669-7400 Our Rep: Trey Sizemore 866-328-4671 (office 202-486-1572 (cell) [email protected] |
Former MUB employees'
retirement information 
Principal Financial 800-258-9041 Lorraine Downing - WealthPlan Advisors Office: 615-206-7794 Cell: 615-714-3686 [email protected] |
Social Security Administration Site Retirement Benefits Information |
Welcome to the Employee Portal
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The new employee portal (ESS) contains documents and pay statements dated 9/14/2023 and after. After logging in, go to the upper right hand corner of any ESS page and click on the Resources Menu icon (looks like a piece of paper). A drop down menu will appear with links to the documents you may need.
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Sign into the old employee portal on a City computer to get access to your online pay statements, W2s, and other documents dated 9/14/2023 and before.
For assistance, call the HelpDesk at 273-3550 |
OptumRx
The City changed our Pharmacy Manager effective January 1, 2025. Our pharmacy coverage is still utilizing Optum Rx. There are not any changes to the benefit co-pays or Formulary.
Highlights of the Switch
New UMR ID cards were mailed to your home address at the end of December. The only change on the ID is the Pharmacy information.
Highlights of the Switch
New UMR ID cards were mailed to your home address at the end of December. The only change on the ID is the Pharmacy information.
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Co-pays remain the same.
90-day supply for one co-pay remains the same at both Retail pharmacies and through Optum Rx Mail Order.
You will access Optum Rx through the Optum Rx.com website. Check order status, manage prescriptions and additional tools available.
Actions you need to take:
Please provide a copy of your new ID card to your Physician and Pharmacist.
All current prescriptions with refills have been transferred to the new Optum Rx program.
All current Prior Authorizations for medications have also been transferred to the new Optum Rx programs
New prescriptions will be filled using your new ID card. If you haven’t received your new Medical/Rx ID card from UMR, please contact Human Resources.
Below are several pharmacy formulary documents to help guide you in 2025.
Jan. 2025 Premium Formulary Exclusion List
Jan. 2025 B2C Cycle HCR Drug List 508 3
Jan. 2025 B2C Cycle HDHP Drug Lists Premium with Brands and Generics 508 1
Jan. 2025 B2C Cycle Premium Standard Abridged 508 5
90-day supply for one co-pay remains the same at both Retail pharmacies and through Optum Rx Mail Order.
You will access Optum Rx through the Optum Rx.com website. Check order status, manage prescriptions and additional tools available.
Actions you need to take:
Please provide a copy of your new ID card to your Physician and Pharmacist.
All current prescriptions with refills have been transferred to the new Optum Rx program.
All current Prior Authorizations for medications have also been transferred to the new Optum Rx programs
New prescriptions will be filled using your new ID card. If you haven’t received your new Medical/Rx ID card from UMR, please contact Human Resources.
Below are several pharmacy formulary documents to help guide you in 2025.
Jan. 2025 Premium Formulary Exclusion List
Jan. 2025 B2C Cycle HCR Drug List 508 3
Jan. 2025 B2C Cycle HDHP Drug Lists Premium with Brands and Generics 508 1
Jan. 2025 B2C Cycle Premium Standard Abridged 508 5
Health, Vision & Dental Sites
Health Benefit Summary Plan Description
United Healthcare - UMR Health Insurance Website |
Delta Dental Benefits Information Sheet
Click here to register: When you register, your Member ID is your social security number. After you register, you may have to close everything out and go to a new browser in order to remove the register screen. |
Internal Job Announcements and Application
Procedure for Applying to Internal Job Announcements (click here)
Internal Job Application (click here)
Please fill out, print and sign. Have your Managing Director sign and bring your application to Human Resources by posted Closing Date.
Internal Job Application (click here)
Please fill out, print and sign. Have your Managing Director sign and bring your application to Human Resources by posted Closing Date.
Wastewater Plant Technician / Operator (2nd Shift, Sunday - Wed)
Performs intermediate technical work in the operation and maintenance of a wastewater treatment plant, taking samples, performing routine tests, helping to ensure proper plant operation, maintaining records, logs and files, and related work as apparent or assigned. Work is performed under moderate supervision.
Wastewater Plant Tech/Operator Job Description
Deadline to apply: 5 p.m. Wednesday, May 28, 2025
Performs intermediate technical work in the operation and maintenance of a wastewater treatment plant, taking samples, performing routine tests, helping to ensure proper plant operation, maintaining records, logs and files, and related work as apparent or assigned. Work is performed under moderate supervision.
Wastewater Plant Tech/Operator Job Description
Deadline to apply: 5 p.m. Wednesday, May 28, 2025
Downtown Brand Introduction Video
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Employee Directory
The directory is updated every January and July. It can be found on ESS. Click on the Resources Menu icon in the upper right hand corner of the page, next to the User Menu (where you log out). Click on "CITYWIDE - Staff Photo Dir." from the drop down menu.
The directory is updated every January and July. It can be found on ESS. Click on the Resources Menu icon in the upper right hand corner of the page, next to the User Menu (where you log out). Click on "CITYWIDE - Staff Photo Dir." from the drop down menu.
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Request a change to your information in the Employee Directory with this form (click here).
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2025 W-4 Forms Issued by IRS
2025 W-4 forms are available from the IRS. Employees with a W-4 on file do not have to submit a new form. However, due to the changes in tax structure, it is advisable to review your tax obligation and be sure you are withholding the right amount. If you wish to review your tax withholding amount, please contact HR for more information.
2025 W-4 forms are available from the IRS. Employees with a W-4 on file do not have to submit a new form. However, due to the changes in tax structure, it is advisable to review your tax obligation and be sure you are withholding the right amount. If you wish to review your tax withholding amount, please contact HR for more information.
Miscellaneous Information
Got your COVID-19 Vaccine? Let us know here.
Because of the structure of the City's internal firewall, some of the links on our website do not work on internal computers. These include the Electric Outage Map and the Utilities Payment Portal. The links below are the internal links for those addresses so they can be accessed on City computers.
Utlities Payment Portal (From City Network) - If you need to access the utilities payment portal from a City computer, click here.
Because of the structure of the City's internal firewall, some of the links on our website do not work on internal computers. These include the Electric Outage Map and the Utilities Payment Portal. The links below are the internal links for those addresses so they can be accessed on City computers.
Electric Outage Map (From City Network) - If you need to access the Electric Outage Management Map from a City computer, click here.
2025 City of Maryville Holidays
New Year’s Day - Wednesday, January 1
Martin Luther King Jr. Day - Monday, January 20
President’s Day – Monday, February 17
Good Friday - Friday, April 18
Memorial Day - Monday, May 26
Independence Day - Friday, July 4
Labor Day - Monday, September 1
Thanksgiving Day - Thursday, November 27
The day after Thanksgiving - Friday, November 28
Christmas - Thursday, December 25
Day after Christmas - Friday, December 26
New Year’s Day - Wednesday, January 1
Martin Luther King Jr. Day - Monday, January 20
President’s Day – Monday, February 17
Good Friday - Friday, April 18
Memorial Day - Monday, May 26
Independence Day - Friday, July 4
Labor Day - Monday, September 1
Thanksgiving Day - Thursday, November 27
The day after Thanksgiving - Friday, November 28
Christmas - Thursday, December 25
Day after Christmas - Friday, December 26
PLEASE NOTE:
Code of Ethics & Drug-free Workplace Policy Acknowledgement for 2024 is complete.
In November of 2025 employees will be asked to submit their confirmation again.
Code of Ethics & Drug-free Workplace Policy Acknowledgement for 2024 is complete.
In November of 2025 employees will be asked to submit their confirmation again.
Click each link below to take the actions needed for your files.
Don't forget to click on both links (Code of Ethics Policy and Drug-free Workplace Policy) and complete the form on each link!
Don't forget to click on both links (Code of Ethics Policy and Drug-free Workplace Policy) and complete the form on each link!
Code of Ethics & Drug-free Workplace Policy Acknowledgement
Action Required by November 30, 2024!
City of Maryville employees are required to acknowledge the City's Code of Ethics Policy and Drug-free Workplace Policy. To complete this requirement, please complete the form below and click "submit." If you have any questions or problems with the form, please contact Human Resources at 865-273-3425.
If you do not see a form below, click refresh (the round circle arrow on the top of the page).
If you do not see a form below, click refresh (the round circle arrow on the top of the page).
Caught in Service Archives
From time to time, we dig around and find fun pictures of our coworkers serving the community and each other. Here's the latest...
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