City of Maryville Water & Sewer will have one lane closed in the Haig Street / Foch Street area for a water line installation. The closure is expected until 3 p.m. today (Friday, October 18.) Traffic will be flagged and no detours are required.

Beginning October 1, city of Maryville utility customers will notice their utility billing statements have a different look. This easier-to-read format is a result of the City’s move to a new utility billing provider. The new provider offers a variety of improvements to the City and its utility customers, including this improved statement, faster processing and the ability for us to track statements and delivery. Early next year, a new billing portal will offer a more user-friendly interface with additional options for convenience. More information about the portal will be available later this year. For more information or questions about a utility bill, visit maryvillegov.com or contact customer service at 273-3456.

Lambert Lane between Larry Road and Lisa Drive will be closed beginning Wednesday, October 2 until Friday October 11. Crews will be installing sewer and stormwater pipe. Detours will be marked and local traffic will have access. 

Maryville Water and Sewer Department will have Woodthrush Drive closed today until approximately 2 p.m. to repair a water main break. Local traffic will need to enter from Robin Road. 

Update 9/26/19
Sensors at Court Street have been restored, but will require final paving to be complete before back to 100% efficiency. Montvale was replaced but work continues there tonight. Broadway Ave, Home Ave, and Watkins are in progress, sensors have not been replaced yet.

​Posted 9/25/19
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Traffic signals have been affected by the TDOT US 321 resurfacing project in the city. TDOT contractor, APAC-Harrison is performing the resurfacing work. Part of the process includes grinding the existing surface which destroys the vehicle sensor loops installed under the surface. As the grinding moves through the city, several traffic signals will be impacted. A TDOT contractor is responsible for repairing the sensors after the grinding is complete. We understand the sensor repair work will take up to two weeks.

Maryville-Alcoa Central Traffic Operations personnel will adjust traffic signals to operate as efficiently as possible, but without the vehicle sensor loops, the signals will not be functioning as efficiently. The entire resurfacing project is expected to be complete by late October.

Motorists should allow extra time for travel while this work is in progress. For more information, contact 273-3500.

​City of Maryville Police and Fire Chief Tony Crisp announced the city will be under a burn ban for the time being.
 
According to Chief Crisp, “Fire season officially starts October 15, but due to the lack of rain over the past several weeks, the potential exists for fires to ignite and spread quickly.” Crisp added, “Out of an abundance of caution, and following the lead of some other communities, we have issued the temporary burn ban until conditions improve.”
 
Any open burning requires a permit from the City of Maryville Fire Department. No burn permits will be issued during this ban period. A burn ban restricts any outdoor open flame burning within the city limits.
 
For more information, contact Maryville Fire at 273-3655 or visit maryvillegov.com/burn-permit

 City of Maryville Police is warning community members of a texting scam it has recently investigated. The received text claims to come from law enforcement personnel – in at least one instance, the Chief of Police. The text demands immediate payment or face jail time. The scammers may continue to harass the person if the text is ignored.
 
No law enforcement or other government official will contact a citizen in this manner or demand payment in a text message. If you have questions or want to report a call, use your keypad to dial directly to the agency number. Never click on a link or return a call that has come into your phone.
 
Maryville Police Phone Numbers             
Emergency  -    911                          
Office           -    865-273-3700
After Hours Non-Emergency    -  865-983-3620
 
 “Please share this information with family members, neighbors and friends, especially those who may not see this information online,” said Police Chief Tony J. Crisp. “With so many ways to target community members and their hard-earned money, it is important that you always remain on alert and never respond to potential scammers. Always call a trusted agency to help you.”
 
Additional scam information:
 
The impersonator will often refer to the person by name, tell the person the call is being recorded, tell the person they missed an important court date or jury duty or similar, and demand the person send money to avoid immediate arrest.
 
Technology makes it possible for these scammers to “spoof” a phone number to make it look like it is coming from a legitimate agency and may use the name of a real law enforcement officer to appear legitimate.
 
No government or utility will ever take a payment in the form of a gift card.
 
Scammers use fear tactics to persuade people to forward money urgently. Be suspicious of callers who demand immediate payment for any reason.
 
Never give personal or financial information to someone who calls, texts or emails you. Immediately report the activity to your local law enforcement agency.
 
Also, be mindful of what information you and your family put on social media. Update privacy settings on all accounts and keep your personal information and whereabouts off of social media as much as possible.
 
There will always be new ways for criminals to scam money from people. Be alert and suspicious and call if in doubt.

Update 9/6
​Crews continue to work on the pipe replacement and road repair. The road will remain closed until approximately 3:00 p.m. Friday.

Update 9/5
While crews continue working to repair Eagleton Road, full closure will be required for all or part of the day. Eagleton is closed from Carlton Court to Lincoln Road. Follow detour signs for access around the affected area.
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9/4
City of Maryville Engineering and Public Works has closed Lincoln Road at Eagleton Road due to a stormwater pipe failure near Trinity Presbyterian Church. The pipe failure has caused a hole to develop in the road. Crews are working to resolve the issue and expect the road will remain closed for the next couple of days. Currently traffic can leave Eagleton Road onto Lincoln Road, but traffic cannot enter onto Eagleton from Lincoln. Detour options include 1st Street.