Update 10:30 a.m.: Our water plant phone number is an independent line that uses a different service provider. Urgent calls can be made to this number and the plant personnel can get the information to us within the City. 865-982-7990.
Additionally, the electric outage management line is also on a different service and is working. 865-983-8722.
The City's phone service is part of a widespread outage across the state due to storm damage. We have no landline service at any of our city buildings. As always, in the event of an emergency, please call 911. If your business with the City is urgent, but not an emergency our email systems are still functioning. Visit the department page use the email contact listed at the top of the page. We apologize and will provide updates as we have more information.