City of Maryville Facilities Access

Updated April 27, 2020

The following is the City of Maryville updated Public Access plan for city facilities.
 
Municipal Building (400 W. Broadway Ave) Public Access 

• Front entrance will be limited to police business and appointments only. Some documents are available in the lobby for pickup. The back entrance of the building will be closed to the public.
• Development Services and Engineering in the Municipal Building will have a drop-off location in the vestibule from the Gary Hensley Drive entrance at the Development Services small door. Applications, permits, plans and other information can be dropped off at this location. No payments will be accepted at this location.
• No utilities, business tax, property tax, development services, engineering and public works transactions or employee applications will be taken in person until further notice. Alternate options are available and can be found here.
• Customers can use the drop box located at the flagpole end of the building to deposit payments.
• Customer Service representatives will be calling customers who have delinquent accounts in order to work with them on a payment plan. 
• Employment applications will be available here. Email, fax, drop off or mail according the instructions on our website.
• For in-person business with the City, individuals should call and, only if urgent, request an in-person meeting. Phone and email correspondence is best.
• Municipal Court is cancelled until June 9.
• A phone will be available at the main desk to reach departments for assistance, however we recommend using your own mobile phone to call.

 
Public Meetings
The May City Council Meeting will be open to the public on May 5 in the Council Chambers. Social distancing and temperature scanning will be implemented.
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Operation Center (332 Home Avenue) Public Access Restricted
Drop-offs and pickups can be made at the front office vestibule. Appointments will be required for any other business.  

​Animal Shelter
The shelter will remain open for public adoptions but a limit of two visitors will be allowed inside the building at one time.
 
Recycling Centers
In order to assist citizens with their sanitation and cleaning needs, we will continue to operate recycling centers as long as our staffing levels allow.
 
City-managed Park Facilities

• No public gathering in City-managed facilities of more than ten people is allowed.
• Any reservations for gatherings that have been made for the Pavilion or Amphitheater at Jack Green Park are cancelled effective March 23 through May 31, 2020. We will revisit reservation possibilities pending guidance from the Governor.

Parks and Rec Managed Park Facilities

• Parks and Recreation: Playgrounds and outdoor courts remain closed. Signs are posted with closure information. No decision has been made regarding swimming pools at this time.
• Greenway space and other public space will remain open.

Visit the CDC website for protecting yourself and others to learn more about preventing the spread of COVID-19.
 
City Manager Greg McClain stated, “We want to assure our citizens and customers that we will continue delivering the services you rely on. These measures are to help ensure the health and well-being of our community and our staff. You should also know we are here for you and will continue to serve throughout this situation.”

Visit our website for more information about services, contact information, and our current procedures and COVID-19 related updates. We have established this page for intergovernmental resources and information.